Commercial Property Managers NAICS 531312

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Industry Summary
The 15,914 Commercial property management companies in the US maintain and manage real estate assets, such as office buildings, industrial buildings, warehouses, and other nonresidential buildings. Firms generate the majority of revenue from property management services, which include general maintenance, engineering, operations, landscaping, janitorial, and sustainability services.
Dependence on Subcontractors
Commercial property managers typically rely on subcontractors for certain types of services, such as plumbing and electrical repair, HVAC maintenance, or waste pick-up.
Competition from Property Tech
Advances in real estate and property tech have made property self-management less complex and more feasible for commercial real estate (CRE) owners.
Recent Developments
Aug 15, 2025 - Most Office Occupiers Plan to Increase Space
- About two-thirds of office users plan to increase their square footage over the next three years, according to CBRE’s 2025 Americas Office Occupier Sentiment Survey. One-third of firms surveyed said they plan to reduce their office footprints over the next three years. However, company size tends to dictate the likelihood of expanding or contracting office use. In 2025, 95% of smaller firms said they planned to increase their office usage, compared to just 85% in 2024. About 60% of companies with 10,000 employees or more said they plan to reduce square footage over the next three years. However, industry insiders suggest that firms seeking to reduce expenses are doing so by rightsizing their office occupancy, not by downgrading to lower quality space.
- CBL Properties’ $178.9 million acquisition of four mid-tier malls signals a broader recovery in the mall sector beyond luxury properties, according to The Wall Street Journal. After emerging from bankruptcy and shedding 20 malls pre-pandemic, CBL is doubling down on dominant, regionally focused enclosed centers. The deal reflects renewed interest in middle-market malls, driven by limited new retail construction and rising demand for space. While high-end mall owners like Simon and Brookfield continue investing in upscale renovations, CBL is revitalizing its properties by replacing department stores and tailoring offerings to local markets. The company reported growing net operating income for only the second time since 2016, underscoring the viability of well-positioned, non-luxury malls. Industry leaders now see select mid-tier malls as long-term “keepers,” suggesting that the mall renaissance is not confined to luxury-focused assets. With open-air retail vacancies near historic lows, even second-tier malls are attracting expanding retailers and generating stronger returns.
- Fitch Ratings’ US CMBS delinquency rate rose by six basis points to 3.16% in July 2025 from 3.10% in June. The July rise was driven by an increase in new office and multifamily delinquencies, which outstripped increased resolution activity and new issuance. Commercial mortgage-backed securities (CMBS) are fixed-income investment products backed by mortgages on commercial properties rather than residential real estate. The delinquency rate is the percentage of commercial real estate loans that were 30 or more days past due or in foreclosure. A rising delinquency rate indicates that an increasing number of commercial property owners cannot pay the mortgages on those properties. Current and prior-month delinquency rates for July and June were: Office: 8.0% (from 7.96% in June); Retail: 3.82% (from 3.48%); Hotel: 3.41% (from 3.39%); Multifamily: 1.09% (from 0.93%); Industrial: 0.47% (from 0.65%); Mixed Use: 4.65% (from 4.40%); Self-storage: 0.14% (from 0.08%); and Other: 1.13% (from 0.99%).
- Amid increased conversions and demolitions, the US supply of office space is on pace to shrink this year for the first time in 25 years, according to real estate services firm CBRE and reporting by The Wall Street Journal. The shift marks a break in a years-long office space glut as federal tax breaks, low interest rates, and unprofitable start-ups fueled office overdevelopment. Matters were made worse as the pandemic reduced demand further. Converting unused offices into residential space seemed like an obvious solution, but until recently, such projects were unprofitable. However, lower property values, local government incentives, and zoning law changes are making conversions practical. While conversions will not reduce office supplies significantly in the short term, they are revitalizing some urban areas by bringing in new residents, which spurs other business development, including entertainment and shopping.
Industry Revenue
Commercial Property Managers

Industry Structure
Industry size & Structure
The average commercial property management firm operates out of a single location, employs about 11 workers, and generates $2.8 million annually.
- The commercial property management industry consists of 15,914 firms that employ 173,500 workers and generate about $44 billion annually.
- The industry is concentrated at the top and fragmented at the bottom; the top 50 companies account for 47% of industry revenue. About half of all firms generate less than $500,000 annually.
- Large firms with commercial property management operations include CBRE, JLL, and Cushman and Wakefield. Large firms often have global operations.
Industry Forecast
Industry Forecast
Commercial Property Managers Industry Growth

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