Appliance Repair and Maintenance NAICS 811412

        Appliance Repair and Maintenance

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Purchase Report

Industry Summary

The 5,252 Repair services in the US provide repair, installation, and maintenance services for household appliances, such as refrigerators, stoves, washing machines, dryers, water heaters, and room air conditioners. While the majority of revenue is derived from servicing household appliances, companies may provide service for other types of appliances or equipment or resell merchandise. Manufacturers, retailers, or dealers may outsource repair or warranty service to independent appliance service providers.

Competition from Retailers, Dealers, Handymen, DIY

Appliance service providers compete with dealers/retailers, handymen, and brave consumers willing to attempt repair jobs.

Warranty Work Less Attractive

Appliance manufacturers’ efforts to cut costs have resulted in warranty programs that are less profitable for service providers.


Recent Developments

Sep 29, 2025 - Expanded Tariffs Expected to Raise Costs for Appliance Repair Businesses
  • According to Supply Chain Drive, the US has expanded Section 232 tariffs to include hundreds of goods, notably household appliances such as refrigerators and dishwashers, which will increase costs for the appliance repair and maintenance industry. With a 50% levy now applied to steel and aluminum imports used in these products, repair providers face higher prices for replacement parts and components. The new tariff affects an estimated $320 billion in import value and adds inflationary pressure to already rising domestic prices. The new development may result in longer lead times, tighter margins, and increased service fees as businesses adjust to inflationary pressures. The shift also incentivizes consumers to repair rather than replace appliances, potentially boosting demand for maintenance services. However, sourcing challenges and cost volatility could strain operations, requiring strategic inventory planning and supplier diversification.
  • Consumer mood indicators in the US declined, signaling growing economic unease. The Consumer Confidence Index fell 1.3 points in August 2025, driven primarily by younger consumers under 35, while confidence among those over 55 improved. Despite the dip, overall confidence remained consistent with recent months. Separately, the University of Michigan’s Consumer Sentiment Index dropped to 55.4 in preliminary September data, down from 58.2 in August and 21% below September 2024 levels. Inflation expectations held steady, though concerns about pricing pressures, particularly from tariffs, persist. These indices reflect consumers’ outlook on personal finances and the broader economy, serving as key predictors of future spending behavior.
  • According to the Q2 2025 Jobber’s Home Service Economic Report, home service contracting businesses, which include appliance repair, saw an increase in median revenue. Q2 2025 showed cautious but steady demand, with homeowners prioritizing urgent repairs over discretionary upgrades. Contracting businesses saw a 5.2% rise in median revenue, driven by high-value, time-sensitive jobs. Providers offering fast response times and maintenance memberships proved more resilient. While new work scheduled declined 1.5% year-over-year in Q2, average invoice size increased 6.8% over the same period. Digital payments hit a record high, reflecting growing consumer expectations for convenience and professionalism. As homeowners invest in maintenance over major renovations, appliance repair and maintenance providers have an opportunity to position themselves as essential, responsive providers.
  • Sales for the US appliance repair and maintenance services industry are projected to grow at a CAGR of 1.9% between 2025 and 2029, slower than the overall economy‘s anticipated growth, according to a forecast from Inforum and the Interindustry Economic Research Fund, Inc. Appliance repair and maintenance are part of the “other services sector,” which is driven by consumer spending, along with expenditure by businesses. Consumer sentiment is expected to improve in the forecast period, which bodes well for the various services industries, including appliance repair and maintenance. Many segments of the other services sector are recovering from a downturn during the pandemic. Factors that may limit consumer spending during the forecast period include higher tariffs on consumer goods.

Industry Revenue

Appliance Repair and Maintenance


Industry Structure

Industry size & Structure

The average appliance service provider operates out of a single location, employs 4 workers, and generates about $557,548 annually.

    • The appliance repair and maintenance services industry consists of about 5,252 companies that employ about 20,111 workers and generate about $2.9 billion annually.
    • The industry is somewhat fragmented; the top 50 firms account for just over 40% of industry sales.
    • The majority of firms are small, independent companies.

                            Industry Forecast

                            Industry Forecast
                            Appliance Repair and Maintenance Industry Growth
                            Source: Vertical IQ and Inforum

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