Carpet and Upholstery Cleaners NAICS 561740
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Industry Summary
The 6,731 Firms in the US primarily clean rugs, carpets, and upholstered products, typically on-site at the customer’s premise. Residential customers account for 85% of sales, while commercial customers account for about 15% of sales. Firms may also offer damage restoration, janitorial and custodial, hard surface floor cleaning, water damage restoration, and auto detailing services.
Sensitivity to Economic Factors
Carpet and upholstery cleaning is a discretionary expense and a service that is easy to delay when finances are tight.
Industry Contraction
The carpet and upholstery cleaning industry has contracted over time, as has the size of the carpet market.
Recent Developments
Mar 16, 2026 - Home Sales Growth Supports Carpet Cleaning Demand
- Home sales, a key demand indicator for the carpet cleaning industry, increased in February, according to recent data from the National Association of Realtors. Existing-home sales rose 1.7% to a seasonally adjusted annual rate of 4.09 million units. Housing turnover often generates demand for carpet and upholstery cleaning because homes are commonly cleaned before new occupants move in. The NAR report also noted housing inventory increased to 1.29 million homes, representing a 3.8-month supply, signaling modest improvement in housing market activity. Even small increases in residential turnover can translate into additional move-in and move-out cleaning jobs. As housing sales gradually recover, carpet cleaning companies may benefit from rising demand tied to property preparation and relocation activity.
- The US carpet cleaning industry is benefiting from steady demand and higher pricing even as consumers remain cautious, according to Jobber’s recently released Home Service Economic Report. Within the broader Cleaning segment, which includes services such as carpet cleaning, new work scheduled increased 2% year over year in Q4 2025, while average invoice size rose 6%, supporting 5% year-over-year median revenue growth, Jobber reports. Pricing trends also remain favorable, with janitorial service prices up about 5% year over year, indicating continued customer acceptance of higher service costs. Economic conditions still shape demand patterns: inflation eased to 2.7% year over year, but consumers remain value-focused and prioritize necessary maintenance over discretionary upgrades. Housing dynamics are also important for cleaning services; existing home sales reached a 4.35 million annualized pace in December, creating move-related service demand. Overall, steady pricing power and maintenance-focused spending support stable growth prospects for carpet cleaning businesses.
- Rising minimum wages are expected to add labor pressure for the US carpet and upholstery cleaning industry in 2026, according to a report in CleanLink. A study by the Employment Policies Institute found that minimum wage increases were associated with a 2.6% overall decline in employment and a 3.4% decline among entry-level workers from 2011 to 2019. With nearly half of US states planning minimum wage adjustments in 2026 and some jurisdictions reaching $15 per hour by year-end, labor costs are set to rise. The increases come amid ongoing challenges from higher supply costs, compliance expenses, and labor shortages. The US unemployment rate stood at 4.6% in December 2025, intensifying competition for workers. While higher wages may strain budgets, they may also aid recruitment and retention if paired with operational efficiencies and investments in innovation.
- According to the 2025 Cleanfax Carpet and Floor Cleaning Benchmarking Survey, carpet and floor cleaning firms have identified their top challenges as customer retention, maintaining margins, cash flow/working capital, recruiting/retaining staff, and finding new customers. Respondents called inflation a major concern, with supplies, insurance, chemicals, and fuel all more expensive in 2025 than a year ago. One respondent stated it was a challenge to get customers to understand why price increases are necessary, while another said that national companies are operating on very small margins with margin pressure coming from every direction. About 54% of firms saw increased revenue this year, while half of the companies say three-quarters of customers are repeat customers. Half of the companies say they have not yet implemented AI technology in their company. Nearly 70% of respondents report spent less than $100,000 to start their carpet and floor cleaning business.
Industry Revenue
Carpet and Upholstery Cleaners
Industry Structure
Industry size & Structure
The average carpet and upholstery cleaner operates out of a single location, employs about 5 workers, and generates about $728,866 annually.
- The carpet and upholstery cleaning industry consists of about 6,731 firms that employ about 36,100 workers and generate about $4.9 billion annually.
- The industry is fragmented; the top 50 companies account for about 25% of industry revenue.
- Franchises account for about 19% of the industry. Major franchise operators include Stanley Steamer, Chem-Dry, and ServiceMaster.
- Most firms operate within a limited geographical market; in an industry survey by Cleanfax, 95% of respondents serviced a region up to a 200-mile area.
- Carpet and area rugs account for a third of the US flooring market, according to Floor Covering News.
Industry Forecast
Industry Forecast
Carpet and Upholstery Cleaners Industry Growth
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