Security Guards and Patrol Services

Industry Profile Report

Dive Deep into the industry with a 25+ page industry report (pdf format) including the following chapters

Industry Overview Current Conditions, Industry Structure, How Firms Operate, Industry Trends, Credit Underwriting & Risks, and Industry Forecast.

Call Preparation Call Prep Questions, Industry Terms, and Weblinks.

Financial Insights Working Capital, Capital Financing, Business Valuation, and Financial Benchmarks.

Industry Profile Excerpts

Industry Overview

The 7,400 security firms in the US provide security guard, patrol, and related services, including personal and property protection. Security guards are a supplement to public law enforcement, and act as a deterrent to crime. The majority of industry revenue comes from securing buildings and parking facilities. Other services include crowd control and bodyguard services. In addition to guards, firms use electronic security systems or guard dogs to enhance protective services. Firms may provide consulting services, such as security system design or training.

High Cost Of Failure

The nature of the security business puts companies at risk for liability for personal injury, property damage, and financial losses.

Limited Pricing Flexibility

The security guard services industry’s struggle to maintain profitability is complicated by stubborn low growth in pricing.

Industry size & Structure

The average security guard and patrol services provider operates out of a single location, employs 108 workers, and generates $4 million annually.

    • The security guard and patrol services industry consists of about 7,400 firms that employ about 801,000 workers and generate nearly $32 billion annually.
    • The security guard and patrol services industry is concentrated at the top and fragmented at the bottom; the top 50 companies account for 64% of industry revenue.
    • Large companies include Securitas USA, Allied Universal Security, and Canada-based GardaWorld. Some large firms are foreign-owned or have international operations.
    • The industry includes large international companies, regional firms, franchises, and independent operators.
                                  Industry Forecast
                                  Security Guards and Patrol Services Industry Growth
                                  Source: Vertical IQ and Inforum

                                  Recent Developments

                                  Dec 4, 2024 - Shoplifting Increases
                                  • Incidents of shoplifting appear to be on the rise, according to two studies released in November by the Council on Criminal Justice (CCJ). However, due to different data sources – two within the FBI – getting accurate data is challenging, according to reporting by Retail Dive. In the first half of 2024, shoplifting in 23 US metropolitan areas increased 24% compared to the same period in 2023. FBI data shows conflicting pictures of the state of shoplifting in the US. The Bureau’s Statistics from the Summary Reporting System suggest current shoplifting rates are about even with 2019 levels. However, the FBI’s National Incident-Based Reporting System (NIBRS) shows that shoplifting has risen 93% since 2019. The CCJ notes that the NIBRS is the newer system, and more agencies are beginning to report into it, which could be spiking the numbers. The CCJ suggests that the Summary Reporting System is likely the most accurate measure of shoplifting activity for now.
                                  • The US office market posted higher net absorption in the third quarter, and vacancy rates remained steady, perhaps signaling that demand for office space has hit bottom and is back on the upswing, according to a recent report by the real estate firm CBRE. Net absorption in Q3 hit 4.3 million square feet – up about 87% from Q2 2024 – which marked the second consecutive quarter of increasing office space demand. Absorption also exceeded the 3.5 million square feet of new office space that came online in Q3 2024. The office vacancy rate in Q3 2024 was unchanged at 19%, a positive signal after nine quarters of rising vacancies. Third-quarter leasing activity decreased slightly from Q2 2024 but rose more than 11% over Q3 2023. Higher office occupancy could increase demand for security guards and patrol services as people spend more time in offices and other businesses in central business districts.
                                  • Organized retail crime (ORC) continues to rise, according to the recent ORC Across the States survey by the Loss Prevention Research Council (LPRC). The survey asked retail respondents, “In the past 12 months, has organized retail crime increased, decreased, or stayed about the same in the areas you serve?” Respondents were also given the option to answer “not sure” or “do not have access to this information.” More than 68% of respondents reported that ORC had increased, 20.7% said ORC had stayed the same, 1.3% reported a decrease, and 9.9% either didn’t have the information or weren’t sure. States with some of the largest increases in ORC were California, Indiana, Florida, Wisconsin, and Missouri. States with the smallest rises in ORC were Maine, Connecticut, Massachusetts, Oklahoma, and Georgia. No state saw a drop in ORC.
                                  • In September, Amazon’s CEO announced that starting January 2, 2025, the company’s corporate staff would have to return to the office full time, according to The Wall Street Journal. Since the end of the pandemic, hybrid work models have persisted, often due to management concerns that top performers might leave if they were required to spend more time in the office. However, as the labor market has tightened, the balance of power has shifted to favor employers, and some are eager to use their upper hand to require five days of in-office work. However, over the last year, the number of companies requiring five days in the office has fallen by 15%, according to Flex Index, which tracks the work policies of about 6,300 firms. A recent survey of CEOs by KMPG showed that 80% expect corporate employees to return to the office five days per week within three years. More firms returning to five-day in-office schedules could boost demand for security guard and patrol services.
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