Job Description - Account Executive
Account Executive
The Account Executive is a part-time role (15–20 hours per week) focused on selling Vertical IQ subscriptions to individuals and small businesses. This person will primarily manage inbound leads generated through our marketing efforts, responding quickly and professionally and guiding prospects from initial interest through subscription.
The position requires strong follow-up habits, a self-motivated approach to managing a flexible schedule, and the ability to clearly communicate the value of Vertical IQ to prospects who are new to the product.
The role requires positioning Vertical IQ as a valuable resource to inbound prospects and converting that interest into subscription sales.
- Respond promptly and professionally to inbound leads via phone and email.
- Convert inbound interest into Vertical IQ subscriptions for individuals and small businesses.
- Clearly articulate Vertical IQ’s value based on each prospect’s needs.
- Manage and track leads and opportunities using Salesforce.com.
- Follow up consistently with prospects to move opportunities toward a decision.
- Meet established weekly and monthly sales goals.
- Maintain accurate and up-to-date records of all sales activity.
- Independently manage a flexible, part-time schedule while meeting response-time expectations.
- Provide support to other areas of the company as needed.
- Some prior sales, customer-facing, or business development experience preferred.
- Experience using Salesforce or similar CRM tools is a plus.
- Comfortable communicating with prospects by phone and email.
- Highly organized with strong attention to detail.
- Self-motivated and comfortable working independently with minimal supervision.
- Prompt, reliable communicator who responds quickly to inbound inquiries.
- Strong verbal and written communication skills.
- Ability to build rapport, understand prospect needs, and confidently communicate value.
- Comfortable learning and using sales technology and CRM tools.
- Adaptable and effective in a fast-paced environment with a flexible schedule.
Location
This is a remote position. Vertical IQ is headquartered in Raleigh, NC, and occasional in-person collaboration may be available but is not required.
Compensation
This is a part-time position working approximately 15–20 hours per week. Compensation is $20–$30 per hour based on experience, plus incentive pay for closed sales.
Company
Headquartered in Raleigh, N.C., Vertical IQ is a nationally recognized leader in Industry Intelligence. Whether they’re discussing cash management with a local brewery or analyzing risk for a large-scale furniture manufacturing company, successful banks, credit unions, accounting, insurance and advisory firms use Vertical IQ to better understand a prospect’s or client’s business challenges before, during and after meetings. Covering 100% of the industries that comprise the U.S. economy and Canada, as well as 3,400 local economic reports, Vertical IQ equips users with the confidence and credibility to make memorable first impressions and sustain enduring relationships.
Job Description - Sales Development Representative
Sales Development Representative
The individual in this role will lead efforts to generate and convert top-of-funnel marketing leads into qualified sales opportunities that the sales account executives can successfully engage and close. This includes developing and executing effective lead nurturing strategies, ensuring a seamless handoff between marketing and sales teams, and maintaining a strong focus on driving measurable revenue growth. The position requires close collaboration with the Sales Manager, who today is the CEO, to apply thoughtful experimentation and data-driven approaches to identify which marketing and sales programs deliver the highest return on investment for the company.
Primary Responsibilities
The role requires positioning Vertical IQ as a leading provider of accurate, timely, reputable industry data to decision-makers. The position also focuses on working with the Sales Management to identify which sales and marketing programs are profitable and have the most promise for our future growth. The role requires these skills:
- Ability to sell Vertical IQ’s value to potential customers.
- Leverage and fine-tune tools such as Salesforce.com, Gong, LinkedIn, Excel, Google Sheets, and others.
- Proactively reach out to 75 to 100+ prospects per day, leveraging multiple lead sources such as trade shows, previous users, webinars, cold calls, and other targeted outreach initiatives.
- The careful tracking of sales and marketing program results.
- Tirelessly working large lists of inbound and outbound prospects via phone, email, and other methods of communications.
- Articulate Vertical IQ’s value to prospects who are unfamiliar with our product.
- Achieve weekly, monthly, and quarterly goals such as attaining prospect meetings.
- Work effectively with other team members and throughout the organization, especially in marketing and sales.
- Respond to phone and email inquiries in a timely, efficient, and professional manner.
- Provide support to other areas of the company as needed.
- 1 to 3 years professional experience executing sales and relevant Sales Development activities.
- Strong verbal and written communication skills
- Organized, detail-oriented individual capable of meeting weekly, monthly, quarterly, and annual results
- Proven success in executing outbound call/email campaigns to achieve desired results
- A team player who performs well independently
- Must be a confident, adaptable self-starter who thrives in an empowered, fast-paced environment
- Experience working with Marketing Automation and Sales Enablement tools required.
Location
Vertical IQ operates in North America with an office in Raleigh, NC. It is preferred that candidates be based in Raleigh, NC or can work in the office 4 days per week (occasionally 3 days per week) for team collaboration. Some travel required.
Benefits
In addition to salary and the potential for commissions and bonus, the position is eligible for Vertical IQ’s standard benefits which today includes health insurance for the employee, 401K plan with matching, stock options, 4 weeks paid vacation, gym membership and more.
Company
Headquartered in Raleigh, N.C., Vertical IQ is a nationally recognized leader in Industry Intelligence. Whether they’re pitching a local brewery or a national biotech company, successful sales, marketing and customer success teams use Vertical IQ to better understand a prospects or client’s business challenges before, during and after meetings. Covering 100% of the economic revenue in the U.S. and Canada through more than 1600 Industry Profiles and 3,400 local economic reports, Vertical IQ equips users with the confidence and credibility to make memorable first impressions and sustain enduring relationships.
Job Description - Customer Success Manager
Customer Success Manager
The Customer Success Manager is responsible for ensuring customers are getting the most out of the Vertical IQ platform. This is achieved through a variety of customer management tasks, including but not limited to onboarding and training new customers, facilitating annual reviews, mid-year strategy reviews, listening to the voice of the customer, initial technical troubleshooting, and occasional training sessions. This individual will also be responsible for generating new business through current customer relationships. The ideal candidate will have a background in business banking or credit and should have skills in customer support, communication, sales, marketing, synthesizing data, and writing. This role will contribute to company success through customer retention and growth. The individual must be comfortable working independently and with customers. They should be comfortable with learning new technology, including the company’s web-based Industry Intelligence platform. The ideal person will be a friendly, customer service-oriented self-starter, with strong attention to detail and the ability to prioritize multiple tasks.
Primary Responsibilities
- Passionately support our commitment to creating an outstanding experience for our customers.
- Build relationships with key decision-makers across all accounts
- Meet with customers to conduct strategic reviews prior to renewal and at the mid-year point.
- Identify, manage, and close upsell opportunities with existing accounts
- Support reseller accounts to ensure adoption and develop relationships with key decision makers
- Utilize Salesforce.com to maintain detailed notes on each relationship, building a deep understanding of each customer’s unique needs and objectives
- Help identify troubled accounts to implement brand awareness tactics and create user testimonials and best practices to boost usage
- Identify “brand ambassadors” within customer organizations, building an energetic fan base of Vertical IQ users to demonstrate product benefits and value and create shareable testimonials
- Work as a strategic advisor to your customer, providing them with guidance on Vertical IQ best practices and their overall strategy
- Work effectively with other team members and throughout the organization
- Remain knowledgeable of the company's products/services to support prospect needs
- Onboarding and training of new customers
- Support the Director of Training as a back-up trainer, facilitating web-led training sessions.
Minimum Qualifications
- Bachelor's degree and 6-8 years of relevant experience
- Experience working in a Customer Success, Account Management, Client Services or other similar customer-centric role
- A background in business banking is required. Ideal experience includes positions in business banking, credit analyst/underwriter, and treasury services
- Experience using Vertical IQ in a previous role a plus
- Experience using Salesforce.com CRM platform preferred
- A background and passion for advocating on behalf of your customers
- Team player with a commitment to collaboration - this role will work with some of our most strategic growth customers
Competencies
- Customer service-oriented with strong verbal and written communication skills
- Working knowledge of Business Banking and credit with strong financial acumen
- Organized, detail-oriented, and goal-minded
- Performs well independently
- Ability to coordinate and cooperate with other teams and individuals to meet objectives
- Technical knowledge to conduct initial conversations with customers related to integrations
- Extensive knowledge of the Vertical IQ platform
- Willingness to learn
- Comfortable with Public Speaking
- Working knowledge of the Sales Process (prospecting, networking, nurturing relationships)
Location
Vertical IQ operates in North America with an office in Raleigh, NC. This role can be based anywhere in the United States with a preference to the Raleigh, NC area. The position will also require up to 25 percent travel.
Benefits
In addition to salary and the potential for bonus, the position is eligible for Vertical IQ’s standard benefits which today includes health insurance for the employee, 401(k) plan with matching, stock options, four weeks paid vacation, company holidays, gym membership and more.
Company
Headquartered in Raleigh, N.C., Vertical IQ is a nationally recognized leader in Industry Intelligence. Whether they’re discussing cash management with a local brewery or analyzing risk for a large-scale furniture manufacturing company, successful banks, credit unions, accounting, insurance and advisory firms use Vertical IQ to better understand a prospect’s or client’s business challenges before, during and after meetings. Covering 100% of the industries that comprise the U.S. economy and Canada, as well as 3,400 local economic reports, Vertical IQ equips users with the confidence and credibility to make memorable first impressions and sustain enduring relationships.
Job Description - Backend Software Developer
Backend Software Developer
Seeking a skilled mid-level Backend Software Developer strong in Ruby on Rails, MySQL and general web development. We have a small development team responsible for the entire stack at Vertical IQ. Someone in this position splits their time between development in the core RoR application and other development projects like data aggregators, process automation and reporting.
In this role, you’ll be responsible for building out our products for the web and beyond using current tech and best practices. You’ll collaborate with our full team to arrive at elegant and meaningful solutions, shipping software that helps and delights our customers. You’ll also help establish dev practices that enable us to build faster, more efficiently, and more effectively.
This position reports to the VP of Technology and provides the opportunity to work in a fun, team-oriented environment. Work can be performed in our Raleigh office, at home, or a combination of the two.
- Designing, maintaining, and enhancing internal systems, programs and web applications
- Developing innovative web portal solutions and back-end services for new products
- Extending, and optimizing existing applications which run in cloud-based computing environments including E-Commerce and content management systems
- Strengthening and maintaining the infrastructure for the application platform
- 3+ years professional software development experience
- Strong competency in RoR, PHP, Python, MySQL
- Strong competency in Linux environments.
- Experience in AWS or similar cloud-based environments highly desired
- Experience in developing website-based portals and web services
- Experience designing, implementing, and testing production software applications
- Ability to profile, optimize, and scale applications in cloud-based computing environments
- Experience with configuration management
Benefits
In addition to salary and the potential for bonus, the position is eligible for Vertical IQ’s standard benefits which today includes health insurance for the employee, 401K plan with matching, stock options, 4 weeks paid vacation, gym membership and more.
Company
Headquartered in Raleigh, N.C., Vertical IQ is a nationally recognized leader in Industry Intelligence. Whether they’re pitching a local brewery or a national biotech, successful sales and marketing teams use Vertical IQ to better understand a prospect’s or customer’s business challenges before, during, and after sales meetings. Covering 100% of the economic revenue in the U.S. and Canada through more than 1600 Industry Profiles and 3,400 local economic reports, Vertical IQ equips users with the confidence and credibility to make memorable first impressions and sustain enduring relationships.
Careers
Join Our Team
We are a fast-growing technology and industry research company based in Raleigh, N.C.
We believe in work-life balance and strive for 40-hour work weeks.
Our culture is fun, and we like to do things differently. Maybe that's why we were named a Top Place to Work by the Triangle Business Journal.
Our location is near downtown Raleigh in newly renovated offices, an easy walk to restaurants, shops, and lots of activity.
Our product is mainly delivered online and includes hundreds of Industry Profiles and various marketing tools that support them. We also provide a mobile app and an API.
Our platform users are bankers, consultants, accountants, and sales & marketing professionals who want to educate themselves before meeting with small- and medium-sized businesses. We have more than 40,000 users from hundreds of companies that subscribe to our platform.
Our ideal employee is someone who is enthusiastic and eager to learn. If that is you, please check out our current openings!
SOUNDS GOOD, RIGHT?
Check out our open positions:
We are hiring an Account Executive. This is a part-time role (15–20 hours per week) focused on selling Vertical IQ subscriptions to individuals and small businesses. This person will primarily manage inbound leads generated through our marketing efforts, responding quickly and professionally and guiding prospects from initial interest through subscription.
Seeking a skilled mid-level Backend Software Developer strong in Ruby on Rails, MySQL and general web development. We have a small development team responsible for the entire stack at Vertical IQ. Someone in this position splits their time between development in the core RoR application and other development projects like data aggregators, process automation and reporting.
We are hiring a Customer Success Manager who is responsible for ensuring customers are getting the most out of the Vertical IQ platform. This is achieved through a variety of customer management tasks, including but not limited to onboarding and training new customers, facilitating annual reviews, mid-year strategy reviews, listening to the voice of the customer, initial technical troubleshooting, and occasional training sessions. This individual will also be responsible for generating new business through current customer relationships. The ideal candidate will have a background in business banking or credit and should have skills in customer support, communication, sales, marketing, synthesizing data, and writing.
We are hiring a Sales Development Representative (SDR) who will be responsible for driving qualified meetings to the sales team. Key activities include prospecting new business and meeting assigned quota of “sales-ready leads” (SRLs) from target accounts, identifying new target companies to reach, supporting lead nurturing campaigns, and setting goals for and analyzing lead quality results. The individual will work closely with Sales and Marketing teams in the development, support, and execution of lead management activities to identify new sales opportunities for Vertical IQ. They must be able to comfortably engage with all levels of prospects, across multiple industries, using all available mediums including phone, email, and social media. The ideal person will be a self-starter, with strong attention to detail and the ability to work in a fast-paced environment.
