Appliance Repair and Maintenance NAICS 811412

        Appliance Repair and Maintenance

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Purchase Report

Industry Summary

The 5,252 Repair services in the US provide repair, installation, and maintenance services for household appliances, such as refrigerators, stoves, washing machines, dryers, water heaters, and room air conditioners. While the majority of revenue is derived from servicing household appliances, companies may provide service for other types of appliances or equipment or resell merchandise. Manufacturers, retailers, or dealers may outsource repair or warranty service to independent appliance service providers.

Competition from Retailers, Dealers, Handymen, DIY

Appliance service providers compete with dealers/retailers, handymen, and brave consumers willing to attempt repair jobs.

Warranty Work Less Attractive

Appliance manufacturers’ efforts to cut costs have resulted in warranty programs that are less profitable for service providers.


Recent Developments

Jan 26, 2026 - Modest Tech Growth Signals Steady Repair Market
  • Circana’s forecast points to a mixed but supportive outlook for the US appliance repair and maintenance industry in 2026. US consumer technology sales are expected to grow just 0.2% to $112 billion, following a 2.2% year-over-year decline in the second half of 2025 as financial pressures weighed on lower- and middle-income consumers. Average prices are projected to rise about 3% in 2026, reinforcing value-conscious behavior. While higher-income cohorts continue to drive replacement demand, many consumers are focusing on essentials and delaying discretionary purchases. Computers and tablets will lead growth, with PC sales rising by more than $600 million as aging devices are refreshed, partly due to the end of Windows 10 support. Slower overall unit growth and rising prices suggest households may extend the life of existing appliances and electronics, supporting steady demand for repair and maintenance services as consumers prioritize fixing and maintaining equipment over full replacement.
  • Sales for the US appliance repair and maintenance services industry are projected to grow at a CAGR of 1.94% between 2025 and 2029, slower than the overall economy‘s anticipated growth, according to an updated forecast from Inforum and the Interindustry Economic Research Fund, Inc. Appliance repair and maintenance are part of the “other services sector,” which is driven by consumer spending, along with expenditure by businesses. Consumer sentiment is expected to improve in the forecast period, which bodes well for the industry. Real disposable income is expected to rise 1.8% in 2025 and 1.6% in 2026, limited by a slow rise of employment and higher consumption prices.
  • According to the Q3 2025 Jobber Home Service Economic Report, home service contracting businesses, which include appliance repair, experienced a mixed third quarter in 2025, reflecting seasonal shifts in demand. Industry data shows new work dipped 1% year over year, but average invoice size rose 4%, and median revenue increased 5%, signaling stronger value per job despite fewer new projects. Late summer trends pointed to more urgent repairs and replacements, while September saw job counts rebound alongside smaller invoices, highlighting a pivot toward quicker turnaround and routine maintenance work. For appliance repair providers, the pattern underscores the importance of balancing emergency services with scheduled maintenance as fall activity picks up.
  • Declining consumer confidence in December signals a more supportive near-term environment for the US appliance repair and maintenance industry, according to results from the Conference Board. The Consumer Confidence Index fell 3.8 points to 89.1, while the Present Situation Index dropped sharply by 9.5 points, reflecting weaker views on business and labor conditions. Importantly for repair demand, plans to buy household appliances declined, indicating consumers may defer replacements and extend the life of existing units. At the same time, spending patterns continued to shift away from discretionary purchases toward necessary services. Planned spending on services remained stable, with utilities and personal care among the top categories. Consumers’ views of their family’s current financial situation turned negative for the first time in nearly four years, reinforcing value-driven behavior. Together, softer appliance purchase intentions and tighter household finances suggest steady to rising demand for appliance repair and maintenance as cost-conscious consumers prioritize fixing over replacing major appliances.

Industry Revenue

Appliance Repair and Maintenance


Industry Structure

Industry size & Structure

The average appliance service provider operates out of a single location, employs 4 workers, and generates about $557,548 annually.

    • The appliance repair and maintenance services industry consists of about 5,252 companies that employ about 20,111 workers and generate about $2.9 billion annually.
    • The industry is somewhat fragmented; the top 50 firms account for just over 20% of industry sales.
    • The majority of firms are small, independent companies.

                            Industry Forecast

                            Industry Forecast
                            Appliance Repair and Maintenance Industry Growth
                            Source: Vertical IQ and Inforum

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