Computer, Electronic & Precision Equipment Repair NAICS 811210
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Industry Summary
The 10,117 In the US repair and maintain computers, office equipment, consumer electronics, communications equipment including cellular devices, tablets, and broadcasting equipment, as well as scientific and medical equipment. Repair and maintenance service providers may operate as third-party maintenance (TPM) providers, contract with electronics manufacturers, or become preferred providers for warrantee and recall repair services. Firms may serve a broad range of customers or specialize in a particular vertical, such as cellular devices or medical equipment.
Replace Versus Repair
Falling prices characterize the information technology industry with many customers choosing to replace equipment at the end of service life (EODL) rather than repair and maintain aging technology, which eliminates the opportunity for repair revenue.
Broader Repair Offerings
While some businesses in the industry specialize in mobile devices or medical equipment, many others are expanding their repair and maintenance offerings to cover a broader range of products, creating opportunities to grow their customer base and revenue.
Recent Developments
Nov 3, 2025 - Tariff Dispute Reaches US Supreme Court
- The US Supreme Court is hearing arguments in early November on whether tariffs imposed by the Trump administration are legal. Computer, electronic, and precision equipment repair companies are likely to benefit if the cost of goods imported from countries that were hit with tariffs decrease. The US Court of Appeals for the Federal Circuit ruled earlier that President Trump overstepped his authority when he declared national emergencies to justify tariffs on many countries. US law "bestows significant authority on the president to undertake a number of actions in response to a declared national emergency, but none of these actions explicitly include the power to impose tariffs, duties, or the like, or the power to tax", the court said in the 7-4 ruling. Many of President Trump’s steep tariffs are "unbounded in scope, amount and duration", the ruling added, and "assert an expansive authority that is beyond the express limitations" of the law his administration has cited.
- The US Copyright Office has granted several significant exemptions to the Digital Millennium Copyright Act (DMCA) that allow circumvention of digital locks when necessary for diagnosis, maintenance, or repair of consumer electronics, food service, healthcare, and transportation products, according to global law firm Dentons. These exemptions allow consumers and businesses to seek repairs from third-party services or perform maintenance themselves. The new exemptions were made under the temporary exemption procedure and will need to be renewed in three years during the next rulemaking session.
- Workplace occupancy, an indicator of demand for office equipment, was 55.8% for the seven-day period ending on September 10, up from 51.4% for the seven-day period ending on September 3, according to data gathered from swipes of access control cards in buildings with security systems provided by Kastle Systems. Occupancy has struggled to remain above the 50% mark since the early days of the coronavirus pandemic despite attempts by many organizations to bring employees back. The Austin, TX, metropolitan area had the highest occupancy for the seven-day period ending on September 10 at 69.8%. The San Francisco, CA, metropolitan area trailed all others tracked at 42.6%.
- Computer, electronic, and precision equipment repair and maintenance industry sales are forecast to decrease at a 6.78% compounded annual rate from 2025 to 2029, faster than the growth of the overall economy, according to Inforum and the Interindustry Economic Research Fund, Inc. Computer, electronic, and precision equipment repair and maintenance industry employment increased 1.6% over the past ten years, lower than the 13.9% growth in overall private employment, according to the US Bureau of Labor Statistics.
Industry Revenue
Computer, Electronic & Precision Equipment Repair
Industry Structure
Industry size & Structure
The average computer, electronic, and precision equipment repair and maintenance firm operates out of a single location, employs 10 workers, and generates $2.2 million annually.
- The computer, electronic, and precision equipment repair and maintenance industry consists of about 10,117 firms that employ about 105,752 workers and generate about $22.3 billion annually.
- The industry is concentrated at the top and fragmented at the bottom; the top 50 companies account for about 41% of industry revenue.
- Large firms include Geek Squad (Best Buy), United Radio, Precision Camera, AbelCine, iFix, Electronic Wizard, Maintech, Park Place Technologies (Curvature), Service Express, MERA, Applied Technical Services (ENI Labs), Intertek, and Crothall.
- Firms may have international operations.
Industry Forecast
Industry Forecast
Computer, Electronic & Precision Equipment Repair Industry Growth
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