Computer, Electronic & Precision Equipment Repair NAICS 811210

        Computer, Electronic & Precision Equipment Repair

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Purchase Report

Industry Summary

The 10,300 in the US repair and maintain computers, office equipment, consumer electronics, communications equipment including cellular devices, tablets, and broadcasting equipment, as well as scientific and medical equipment. Repair and maintenance service providers may operate as third-party maintenance (TPM) providers, contract with electronics manufacturers, or become preferred providers for warrantee and recall repair services. Firms may serve a broad range of customers or specialize in a particular vertical, such as cellular devices or medical equipment.

Replace Versus Repair

Falling prices characterize the information technology industry with many customers choosing to replace equipment at the end of service life (EODL) rather than repair and maintain aging technology, which eliminates the opportunity for repair revenue.

Broader Repair Offerings

While some businesses in the industry specialize in mobile devices or medical equipment, many others are expanding their repair and maintenance offerings to cover a broader range of products, creating opportunities to grow their customer base and revenue.


Recent Developments

May 1, 2025 - Some Electronic Products Exempted From Tariffs
  • Some electronics products imported to the US have been exempted from President Trump’s reciprocal tariffs, according to US Customs and Border Protection. Profit margins of computer, electronic, and precision equipment repair companies may be compressed if tariffs are applied to these products in the future. The exemption, which comes after the Trump administration imposed a minimum tariff rate of 145% on Chinese goods imported to the US, does not include the 20% tariff on Chinese goods for the country’s alleged role in the fentanyl trade. Computer monitors and various electronic parts are among the exempted products. The exemption applies to products entering the US or removed from warehouses as early as April 5.
  • The US Copyright Office has granted several significant exemptions to the Digital Millennium Copyright Act (DMCA) that allow circumvention of digital locks when necessary for diagnosis, maintenance, or repair of consumer electronics, food service, healthcare, and transportation products, according to global law firm Dentons. These exemptions allow consumers and businesses to seek repairs from third-party services or perform maintenance themselves. The new exemptions were made under the temporary exemption procedure and will need to be renewed in three years during the next rulemaking session.
  • Workplace occupancy, an indicator of demand for office equipment, was 53.4% for the seven-day period ending on April 16, down from 54.2% for the seven-day period ending on April 9, according to data gathered from swipes of access control cards in buildings with security systems provided by Kastle Systems. Occupancy has struggled to remain above the 50% mark since the early days of the coronavirus pandemic despite attempts by many organizations to bring employees back. The Houston, TX, metropolitan area had the highest occupancy for the seven-day period ending on April 16 at 63.4%. The San Francisco, CA, metropolitan area trailed all others tracked at 42.5%.
  • Computer, electronic, and precision equipment repair and maintenance industry sales are forecast to increase at a 6.78% compounded annual rate from 2025 to 2029, faster than the growth of the overall economy, according to Inforum and the Interindustry Economic Research Fund, Inc. Computer, electronic, and precision equipment repair and maintenance industry employment was unchanged and average wages for nonsupervisory employees decreased slightly during the first month of 2025, according to the US Bureau of Labor Statistics.

Industry Revenue

Computer, Electronic & Precision Equipment Repair


Industry Structure

Industry size & Structure

The average computer, electronic, and precision equipment repair and maintenance firm operates out of a single location, employs fewer than 10 workers, and generates $1-2 million annually.

    • The computer, electronic, and precision equipment repair and maintenance industry consists of about 10,300 firms that employ about 106,000 workers and generate about $17.7 billion annually.
    • The industry is concentrated at the top and fragmented at the bottom; the top 50 companies account for nearly half of industry revenue.
    • Large firms include Geek Squad (Best Buy), United Radio, Precision Camera, AbelCine, iFix, Electronic Wizard, Maintech, Park Place Technologies (Curvature), Service Express, MERA, Applied Technical Services (ENI Labs), Intertek, and Crothall.
    • Firms may have international operations.

                                    Industry Forecast

                                    Industry Forecast
                                    Computer, Electronic & Precision Equipment Repair Industry Growth
                                    Source: Vertical IQ and Inforum

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