Computer, Electronic & Precision Equipment Repair

The 10,117 In the US repair and maintain computers, office equipment, consumer electronics, communications equipment including cellular devices, tablets, and broadcasting equipment, as well as scientific and medical equipment. Repair and maintenance service providers may operate as third-party maintenance (TPM) providers, contract with electronics manufacturers, or become preferred providers for warrantee and recall repair services. Firms may serve a broad range of customers or specialize in a particular vertical, such as cellular devices or medical equipment.

Replace Versus Repair

Falling prices characterize the information technology industry with many customers choosing to replace equipment at the end of service life (EODL) rather than repair and maintain aging technology, which eliminates the opportunity for repair revenue.

Broader Repair Offerings

While some businesses in the industry specialize in mobile devices or medical equipment, many others are expanding their repair and maintenance offerings to cover a broader range of products, creating opportunities to grow their customer base and revenue.

Sep 1, 2026 - "Chipflation" Is Here To Stay

• "Chipflation" will increase the prices for repair of electronic goods like smartphones and laptops for the foreseeable future, according to Axios news service. Memory chip prices are skyrocketing, thanks to AI demand. The producer price index (PPI) for semiconductor chips and other electronics and accessories increased 27.6% year over year in June 2026, the largest increase in records that date back to 1966. AI hyperscalers (Meta, Microsoft, Alphabet, et al) are locking up memory supply years in advance with long-term agreements, according to Axios.
• The US Copyright Office has granted several significant exemptions to the Digital Millennium Copyright Act (DMCA) that allow circumvention of digital locks when necessary for diagnosis, maintenance, or repair of consumer electronics, food service, healthcare, and transportation products, according to global law firm Dentons. These exemptions allow consumers and businesses to seek repairs from third-party services or perform maintenance themselves. The new exemptions were made under the temporary exemption procedure and will need to be renewed in three years during the next rulemaking session.
• Workplace occupancy, an indicator of demand for office equipment, was 54.4% for the seven-day period ending on August 5, down from 55.6% for the seven-day period ending on July 29, according to data gathered from swipes of access control cards in buildings with security systems provided by Kastle Systems. Occupancy has remained between 50% and 60% since the latter days of the coronavirus pandemic despite attempts by many organizations to bring employees back. The Austin, TX, metropolitan area had the highest occupancy for the seven-day period ending on August 5 at 74.8%. The Philadelphia, PA, metropolitan area trailed all others tracked at 40.5%.
• Computer, electronic, and precision equipment repair and maintenance industry sales are forecast to decrease at a 1.03% compounded annual rate from 2026 to 2030, slower than the growth of the overall economy, according to Inforum and the Interindustry Economic Research Fund, Inc. Computer, electronic, and precision equipment repair and maintenance industry employment decreased 1.6% over the past ten years, lower than the 13.9% growth in overall private employment, according to the US Bureau of Labor Statistics.

Industry size & Structure

The average computer, electronic, and precision equipment repair and maintenance firm operates out of a single location, employs 10 workers, and generates $2.2 million annually.

• The computer, electronic, and precision equipment repair and maintenance industry consists of about 10,117 firms that employ about 105,752 workers and generate about $22.3 billion annually.
• The industry is concentrated at the top and fragmented at the bottom; the top 50 companies account for about 41% of industry revenue.
• Large firms include Geek Squad (Best Buy), United Radio, Precision Camera, AbelCine, iFix, Electronic Wizard, Maintech, Park Place Technologies (Curvature), Service Express, MERA, Applied Technical Services (ENI Labs), Intertek, and Crothall.
• Firms may have international operations.