Computer Facilities Management Services NAICS 541513
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Industry Summary
The 4,950 Computer facilities management firms in the US provide management of clients’ computer systems and data processing. Services include computer systems management, network design and development, business process management, systems integration, and IT technical support. Firms work with businesses of all types and sizes, as well as governments, and may offer services tailored to an industry.
Hiring and Retaining Technical Staff
Loss of key personnel can disrupt operations and complicate relationships with clients.
Customers Bring IT In-house
Computer facilities management services firms lose contract renewals and opportunities when clients or prospects opt to hire IT staff and manage their own systems.
Recent Developments
Nov 13, 2025 - Shutdown Cost Federal Government Contractors Billions
- President Trump signed into law a continuing resolution that funds the federal government through January. Some funding could be restored within hours of the signing while restoration of other funding could take longer, according to the New York Times. The shutdown cost government contractors including computer facilities management services $12 billion through the end of October, according to the US Chamber of Commerce. Government funding expired on September 30 because lawmakers could not agree on a federal budget, even on a short-term basis. September usually brings a rush of year-end contract obligations but not this year, according to the Federal News Network. Contractors may still see project delays and wait on payments during the funding resolution process. Workers deemed essential by federal agencies worked without pay until Congress acted but contractors aren’t guaranteed back pay for work done during the shutdown, according to Max Stier, president and CEO of the nonprofit Partnership for Public Service. Congress must enact interim or full-year funding appropriations for agencies and programs whose continued operation depends on annual appropriation acts. When Congress fails to enact interim or full-year appropriations, it may enact short-term measures known as continuing resolutions to keep the government funded for a few days, weeks, or months at previous levels until final budgeting decisions are made.
- Browser AI Agents, automated tools that interact with the web on behalf of users, have become a major blind spot in cybersecurity defenses, according to SquareX. Browser AI Agents are more likely to fall prey to cyberattacks than people, challenging the long-standing belief that human error is the weakest link in the technology chain, according to researchers at the cybersecurity firm. Unlike staff who undergo regular cybersecurity training, agents cannot recognize “suspicious URLs, excessive permission requests, or unusual website designs,” the company says.
- Government-approved cloud services have taken the lead over on-premises data centers for critical computing workloads at federal agencies, according to a survey of federal IT officials by government technology news site FedScoop. The volume of critical computing workloads operating on government-dedicated cloud services grew faster since mid-2020, according to nearly half (47%) of survey respondents, compared to workloads run in agency-owned/operated data centers (28%). And nearly twice as many respondents (56%) are looking at government-approved cloud platforms to increase hardware capacity over the next three years compared to agency-owned/operated data centers (33%). Agencies continue to view government-approved clouds as offering greater operational advantages. But advances in server performance, economy, and security control make upgrading agency data centers viable for certain computing workloads.
- Computer facilities management industry employment and average wages for nonsupervisory employees decreased slightly during the first seven months of 2025, according to the US Bureau of Labor Statistics (BLS). Revenue for computer facilities management services increased 5.1% year over year and 2.3% quarter over quarter in the fourth quarter of 2024, according to the US Census Bureau. Computer facilities management service industry sales are forecast to grow at a 4.35% compounded annual rate from 2024 to 2028, faster than the growth of the overall economy, according to Inforum and the Interindustry Economic Research Fund, Inc.
Industry Revenue
Computer Facilities Management Services
Industry Structure
Industry size & Structure
A typical computer facilities management services firm operates out of a single location, employs around 16 workers, and generates about $6 million annually.
- The computer facilities management services industry consists of about 4,950 companies which employ about 80,900 workers and generate about $30.8 billion annually.
- Customer industries include businesses of all types and governments.
- The industry is concentrated with the 20 largest firms representing 31% of revenue.
- Large companies include DXC Technology, Century Link, Summit Information Systems, Strata Information Technology, and Asante Alliance.
Industry Forecast
Industry Forecast
Computer Facilities Management Services Industry Growth
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