Computer Facilities Management Services NAICS 541513
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Industry Summary
The 4,950 Computer facilities management firms in the US provide management of clients’ computer systems and data processing. Services include computer systems management, network design and development, business process management, systems integration, and IT technical support. Firms work with businesses of all types and sizes, as well as governments, and may offer services tailored to an industry.
Hiring and Retaining Technical Staff
Loss of key personnel can disrupt operations and complicate relationships with clients.
Customers Bring IT In-house
Computer facilities management services firms lose contract renewals and opportunities when clients or prospects opt to hire IT staff and manage their own systems.
Recent Developments
Mar 2, 2026 - Soaring Hardware Prices Threaten Profit Margins
- Increasing computer memory, solid-state drive, and graphics processing unit prices may compress profit margins for technology firms including computer facilities management services, according to Wired magazine. Computer facilities management services may include the sale of computer hardware as part of their management process. A key cause of increasing prices is the booming AI industry, as AI servers require a lot of the same hardware that goes into more traditional computer equipment, according to Wired. Dell COO Jeff Clarke told Wired that the current shortage is the worst he's ever seen. "Demand is way ahead of supply. And it’s driven by AI. It’s driven by infrastructure," Clarke said. Clarke also noted that the spot market price of memory is up to five times higher since September 2025.
- Global tech consulting market revenue will exceed $400 billion in 2026, according to Source Global Research. Computer facilities management services that offer consulting services are likely to benefit, as it would be the first time that the $400 billion mark is crossed. The hike is being fueled by an increase in technology upgrades, with a majority of buyers (84%) planning to upgrade their tech over the coming twelve months and 81% intending to increase reliance on consultants.
- Browser AI Agents, automated tools that interact with the web on behalf of users, have become a major blind spot in cybersecurity defenses, according to SquareX. Browser AI Agents are more likely to fall prey to cyberattacks than people, challenging the long-standing belief that human error is the weakest link in the technology chain, according to researchers at the cybersecurity firm. Unlike staff who undergo regular cybersecurity training, agents cannot recognize “suspicious URLs, excessive permission requests, or unusual website designs,” the company says.
- Computer facilities management industry employment and average wages for nonsupervisory employees decreased slightly during the first eight months of 2025, according to the US Bureau of Labor Statistics (BLS). Revenue for computer facilities management services increased 7.7% year over year and 5.1% quarter over quarter in the second quarter of 2025, according to the US Census Bureau. Computer facilities management service industry sales are forecast to grow at a 4.35% compounded annual rate from 2024 to 2028, faster than the growth of the overall economy, according to Inforum and the Interindustry Economic Research Fund, Inc.
Industry Revenue
Computer Facilities Management Services
Industry Structure
Industry size & Structure
A typical computer facilities management services firm operates out of a single location, employs around 16 workers, and generates about $6 million annually.
- The computer facilities management services industry consists of about 4,950 companies which employ about 80,900 workers and generate about $30.8 billion annually.
- Customer industries include businesses of all types and governments.
- The industry is concentrated with the 20 largest firms representing 31% of revenue.
- Large companies include DXC Technology, Century Link, Summit Information Systems, Strata Information Technology, and Asante Alliance.
Industry Forecast
Industry Forecast
Computer Facilities Management Services Industry Growth
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