Computer Facilities Management Services NAICS 541513

        Computer Facilities Management Services

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Industry Summary

The 5,000 computer facilities management firms in the US provide management of clients’ computer systems and data processing. Services include computer systems management, network design and development, business process management, systems integration, and IT technical support. Firms work with businesses of all types and sizes, as well as governments, and may offer services tailored to an industry.

Hiring and Retaining Technical Staff

Loss of key personnel can disrupt operations and complicate relationships with clients.

Customers Bring IT In-house

Computer facilities management services firms lose contract renewals and opportunities when clients or prospects opt to hire IT staff and manage their own systems.


Recent Developments

May 1, 2025 - Some Electronic Products Exempted From Tariffs
  • Some electronics products imported to the US have been exempted from President Trump’s reciprocal tariffs, according to US Customs and Border Protection. Profit margins of computer facilities management services may be compressed if tariffs are applied to these products in the future. The exemption, which comes after the Trump administration imposed a minimum tariff rate of 145% on Chinese goods imported to the US, does not include the 20% tariff on Chinese goods for the country’s alleged role in the fentanyl trade. Smartphones, computer monitors, and various electronic parts are among the exempted products. The exemption applies to products entering the US or removed from warehouses as early as April 5.
  • A total of 677 major health data breaches affecting more than 182.4 million people occurred in 2024 as of December 20, according to The US Department of Health and Human Services' Office for Civil Rights' HIPAA Breach Reporting Tool. Computer facilities management services may be affected if the record number of breaches increases calls for greater computer system security. Business associates were involved in 212, or about a third of the major breaches reported, but those vendor incidents affected more than 131 million individuals - or about 75% of people affected by major health data breaches this year.
  • Government-approved cloud services have taken the lead over on-premises data centers for critical computing workloads at federal agencies, according to a survey of federal IT officials by government technology news site FedScoop. The volume of critical computing workloads operating on government-dedicated cloud services grew faster since mid-2020, according to nearly half (47%) of survey respondents, compared to workloads run in agency-owned/operated data centers (28%). And nearly twice as many respondents (56%) are looking at government-approved cloud platforms to increase hardware capacity over the next three years compared to agency-owned/operated data centers (33%). Agencies continue to view government-approved clouds as offering greater operational advantages. But advances in server performance, economy, and security control make upgrading agency data centers viable for certain computing workloads.
  • Computer facilities management industry employment increased slightly and average wages for nonsupervisory employees decreased slightly during the first month of 2025, according to the US Bureau of Labor Statistics (BLS). Revenue for computer facilities management services increased 2.3% year over year and 1.8% quarter over quarter in the second quarter of 2024, according to the US Census Bureau. Computer facilities management service industry sales are forecast to grow at a 4.35% compounded annual rate from 2024 to 2028, faster than the growth of the overall economy, according to Inforum and the Interindustry Economic Research Fund, Inc.

Industry Revenue

Computer Facilities Management Services


Industry Structure

Industry size & Structure

A typical computer facilities management services firm operates out of a single location, employs around 16 workers, and generates about $4 million annually.

    • The computer facilities management services industry consists of about 5,000 companies which employ about 78,500 workers and generate about $20 billion annually.
    • Customer industries include businesses of all types and governments.
    • The industry is concentrated with the 20 largest firms representing 40% of revenue.
    • Large companies include DXC Technology, Century Link, Summit Information Systems, Strata Information Technology, and Asante Alliance.

                              Industry Forecast

                              Industry Forecast
                              Computer Facilities Management Services Industry Growth
                              Source: Vertical IQ and Inforum

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