Employment Services NAICS 5613

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Industry Summary
The 30,700 employment services firms in the US offer a wide range of employment-related services and solutions, including temporary and contract staffing, permanent placement, recruiting, outsourcing and outplacement, training, and human resource consulting. The industry is organized along three distinct segments: temporary help services, employment placement agencies, and professional employer organizations.
Internet Job Services
The proliferation of Internet job boards has made it easier for companies to advertise openings and find applicants on their own.
Growth of Flexible Workforces
Companies are placing increased value on the ability to quickly adjust to market conditions.
Recent Developments
Sep 8, 2025 - Healthcare Industry Props Up US Job Gains
- Healthcare industry hiring is propping up the weakening US job market and accounting for about 86% of all monthly job additions, according to the US Labor Department. Of the economy’s 74,000 average new jobs a month in 2005 (down from last year’s 130,000 per month gain), about 64,000 of them are in the healthcare and social assistance sectors, essentially propping up virtually all US job gains. The US economy has 23.5 million health services jobs, compared to 12.7 million in manufacturing and 16.6 million in retail. Healthcare job growth is historically recession-proof given the cost is not typically an optional expense, especially among an aging US population. The more than $900 billion in Medicare cuts in Trump’s 2025 reconciliation bill is of major concern for the industry going forward and could lead to job losses.
- There are more Americans unemployed than there are job openings for the first time since the pandemic, according to the US Bureau of Labor Statistics. There were 7.1 million job openings in the US in the month of July and 7.2 million unemployed workers. Available private sector jobs continued a downward trend for the second straight month to 6.4 million. New hires for the month went up slightly to 5.3 million, while the number of people quitting their jobs was flat at 3.2 million. Experts say the numbers indicate that unemployed workers have stayed out of the job market longer than usual, and that the shift reflects a dip in job openings rather than more people being laid off. The country’s aging population and US immigration policies have also knocked labor force participation to its lowest level since 2022.
- Layoffs in the US job market spiked to their highest levels since the early days of the pandemic and have outpaced all job losses for the entirety of 2024 by 6%, according to outplacement company Challenger, Grey and Christmas. The firm reports about 806,000 layoffs so far in 2025, a 75% increase from the same time-period of the previous year. The federal government saw the biggest increase with 292,000 job cuts as a result of the work of the Department of Government Efficiency. Private sector job losses have been mostly driven by automation and AI integration in technology, accounting for 20,000 jobs. Other reasons cited by employers for the layoffs include economic uncertainty around tariffs, inflation, shifting demand, bankruptcies, and restructurings. Post-pandemic normalization from immediate overhiring after COVID are also contributing to employment decreases.
- Major corporations are getting smaller and managers have learned to not shy away from layoffs and other staff reductions, and in some cases actually tout them as positives, as AI adoption slims down corporate staff. Big companies have looked to startups and their ability to earn millions in revenue as inspiration for treating large staffs as an impediment rather than a benefit. Companies including Wells Fargo, Amazon, Union Pacific, Verizon, and Bank of America have cut thousands of jobs this year and report improved profitability. In addition to layoffs and displacement from AI, other means used to cut staff have included hiring freezes, combining jobs into new roles, or even leaving positions unfilled after employees resign. Management roles have taken the biggest hit in this new dynamic with middle managers increasingly being let go in favor of flatter organizations.
Industry Revenue
Employment Services

Industry Structure
Industry size & Structure
A typical employment services firm has about 108 employees and annual revenues of $18.1 million.
- The overall industry consists of about 30,700 firms and generates around $556.1 billion in annual revenue.
- 56% of firms have less than 10 employees.
- The top 4 firms account for over 25% of industry revenue. The largest employment services firms include Adecco, Kelly Services, Manpower, Spherion, and Kforce.
- Workers average 34.6 hours per week, comparable to permanent employees.
- Services are provided to customers in all employment segments: Manufacturing, services, and government.
- With limited capital costs associated with start-up, there is little barrier to entry into this field.
Industry Forecast
Industry Forecast
Employment Services Industry Growth

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