Employment Services NAICS 5613

        Employment Services

Unlock access to the full platform with more than 900 industry reports and local economic insights.

Get Free Trial

Get access to this Industry Profile including 18+ chapters and more than 50 pages of industry research.

Purchase Report

Industry Summary

The 30,700 employment services firms in the US offer a wide range of employment-related services and solutions, including temporary and contract staffing, permanent placement, recruiting, outsourcing and outplacement, training, and human resource consulting. The industry is organized along three distinct segments: temporary help services, employment placement agencies, and professional employer organizations.

Internet Job Services

The proliferation of Internet job boards has made it easier for companies to advertise openings and find applicants on their own.

Growth of Flexible Workforces

Companies are placing increased value on the ability to quickly adjust to market conditions.


Recent Developments

Jul 28, 2025 - Big Companies Learn to Love Layoffs
  • Major corporations are getting smaller and managers have learned to not shy away from layoffs and other staff reductions, and in some cases actually tout them as positives, as AI adoption slims down corporate staff. Big companies have looked to startups and their ability to earn millions in revenue as inspiration for treating large staffs as an impediment rather than a benefit. Companies including Wells Fargo, Amazon, Union Pacific, Verizon, and Bank of America have cut thousands of jobs this year and report improved profitability. In addition to layoffs and displacement from AI, other means used to cut staff have included hiring freezes, combining jobs into new roles, or even leaving positions unfilled after employees resign. Management roles have taken the biggest hit in this new dynamic with middle managers increasingly being let go in favor of flatter organizations.
  • Recent college graduates are having a difficult time finding a job and are seeing the highest level of unemployment in more than a decade (excluding the pandemic), according to an analysis of Federal Reserve data. Recent graduates with a bachelor’s degree had a 6.1% unemployment rate for the 12 months ending in May 2025, compared to the national rate of 4.2%. Those workers account for only 5% of the total workforce, but they play a larger role in pushing the national unemployment rate higher. As a result, graduates who find an entry-level position tend to stay in that job longer to avoid being stuck in a bad market. According to Oxford Economics, this is especially true among those in professional, scientific, and technical services, who often do not change industries when switching jobs. The data underscores a trend of Gen Z looking more towards trade schools than college.
  • US workers are increasingly putting in extra hours in the evening after their workday has ended as companies cut costs, slow new hiring, and ask existing employees to do more. According to data from Microsoft on the millions of workers who use its business applications, over the course of the last year meeting log-ins after 8 p.m. grew 16% and a third of workers returned to their inboxes after 10 p.m. Workers cite days filled with so many meetings, emails, and actual work that they don’t have enough time in the day to get everything done. Microsoft’s data showed the average worker gets 117 emails and 153 chats a day, and 30% of meetings cross time zones, all contributing to playing catch up after hours. The workloads have taken a toll with employee mentions of burnout on job site Glassdoor up 32% year over year in Q1, the highest level in 10 years.
  • Employers in the US are increasingly hiring employees based on skills criteria and deemphasizing past job experience, according to global recruiting firm Hudson RPO. A survey of HR professionals in the US found that 60% of recruiters are placing more importance on transferable skills - capabilities that apply to different jobs and industries - than the historically standard educational and work experience qualifications. Workers who display transferable skills such as communications, leadership, and flexibility should have a leg up. The trend dovetails with data from consulting firm McKinsey & Company that says 90% of companies either currently have or will experience skills gaps in their workforce in the next five years. About 53% of employers told McKinsey they are tackling the problem by reskilling current employees, while the rest are relying more on skills-based hiring, shifting workers to different roles in an organization, and hiring more outside contractors.

Industry Revenue

Employment Services


Industry Structure

Industry size & Structure

A typical employment services firm has about 108 employees and annual revenues of $18.1 million.

    • The overall industry consists of about 30,700 firms and generates around $556.1 billion in annual revenue.
    • 56% of firms have less than 10 employees.
    • The top 4 firms account for over 25% of industry revenue. The largest employment services firms include Adecco, Kelly Services, Manpower, Spherion, and Kforce.
    • Workers average 34.6 hours per week, comparable to permanent employees.
    • Services are provided to customers in all employment segments: Manufacturing, services, and government.
    • With limited capital costs associated with start-up, there is little barrier to entry into this field.

                            Industry Forecast

                            Industry Forecast
                            Employment Services Industry Growth
                            Source: Vertical IQ and Inforum

                            Vertical IQ Industry Report

                            For anyone actively digging deeper into a specific industry.

                            50+ pages of timely industry insights

                            18+ chapters

                            PDF delivered to your inbox