Employment Services NAICS 5613

        Employment Services

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Industry Summary

The 30,745 employment services firms in the US offer a wide range of employment-related services and solutions, including temporary and contract staffing, permanent placement, recruiting, outsourcing and outplacement, training, and human resource consulting. The industry is organized along three distinct segments: temporary help services, employment placement agencies, and professional employer organizations.

Online Job Sites and AI

The proliferation of Internet job sites and the increasing incorporation of AI to screen candidates and do mundane administrative work has made it easier for companies to advertise openings and find applicants on their own.

Growth of Flexible Workforces

Companies are placing increased value on the ability to quickly adjust to market conditions.


Recent Developments

Oct 29, 2025 - Big Companies Lay Off Thousands Amid AI Adoption
  • Companies across multiple industries are cutting tens of thousands of white-collar jobs as artificial intelligence (AI) automates tasks once handled by office staff. Amazon plans to eliminate about 14,000 corporate roles, or roughly 10% of its white-collar workforce, while UPS has shed a similar number of management jobs in under two years. Target has reduced about 1,800 corporate positions. AI tools now perform work such as coding, data analysis, and document review, allowing companies to maintain or improve productivity with fewer employees. Job seekers face a tighter market—only about 20% of Americans say they are very confident in finding good jobs, and recent graduates are submitting more applications but receiving fewer offers. Employers are becoming more selective, favoring closely aligned experience, while remaining staff face heavier workloads as firms adopt leaner, AI-driven operating models that prioritize efficiency over headcount growth.
  • Economists surveyed by The Wall Street Journal expect the US labor market to keep cooling as economic growth slows. They forecast employers will add roughly 49,000 jobs per month over the four quarters, down from a previous estimate of 74,000, reflecting weaker demand for new hires after years of strong expansion. The unemployment rate is projected to edge up modestly as businesses hold off on hiring rather than resorting to large-scale layoffs. At the same time, labor productivity has improved, with output per hour rising about 3.5%, allowing companies to sustain growth with smaller workforces. Many economists see this productivity rebound (partly linked to technological and AI-driven efficiencies) as a key factor cushioning the economy against a sharper slowdown. The survey suggests that future growth will rely more on efficiency gains than job creation, signaling a gradual rebalancing in the post-pandemic labor market.
  • Healthcare industry hiring is propping up the weakening US job market and accounting for about 86% of all monthly job additions, according to the US Labor Department. Of the economy’s 74,000 average new jobs a month in 2005 (down from last year’s 130,000 per month gain), about 64,000 of them are in the healthcare and social assistance sectors, essentially propping up virtually all US job gains. The US economy has 23.5 million health services jobs, compared to 12.7 million in manufacturing and 16.6 million in retail. Healthcare job growth is historically recession-proof given the cost is not typically an optional expense, especially among an aging US population. The more than $900 billion in Medicare cuts in Trump’s 2025 reconciliation bill is of major concern for the industry going forward and could lead to job losses.
  • There are more Americans unemployed than there are job openings for the first time since the pandemic, according to the US Bureau of Labor Statistics. There were 7.1 million job openings in the US in the month of July and 7.2 million unemployed workers. Available private sector jobs continued a downward trend for the second straight month to 6.4 million. New hires for the month went up slightly to 5.3 million, while the number of people quitting their jobs was flat at 3.2 million. Experts say the numbers indicate that unemployed workers have stayed out of the job market longer than usual, and that the shift reflects a dip in job openings rather than more people being laid off. The country’s aging population and US immigration policies have also knocked labor force participation to its lowest level since 2022.

Industry Revenue

Employment Services


Industry Structure

Industry size & Structure

A typical employment services firm has about 255 employees and annual revenues of $18 million.

    • The overall industry consists of about 30,745 firms with 7.9 million employees and generates around $556.1 billion in annual revenue.
    • About 58% of firms have less than 10 employees.
    • The top 4 firms account for over 25% of industry revenue. The largest employment services firms include Adecco, Kelly Services, Manpower, Spherion, and Kforce.
    • Temp workers average 35 hours per week per the US Bureau of Labor Statistics.
    • Services are provided to customers in all employment segments.
    • With limited capital costs associated with start-up, there is little barrier to entry into this field.

                            Industry Forecast

                            Industry Forecast
                            Employment Services Industry Growth
                            Source: Vertical IQ and Inforum

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