Employment Services NAICS 5613
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Industry Summary
The 30,745 employment services firms in the US offer a wide range of employment-related services and solutions, including temporary and contract staffing, permanent placement, recruiting, outsourcing and outplacement, training, and human resource consulting. The industry is organized along three distinct segments: temporary help services, employment placement agencies, and professional employer organizations.
Online Job Sites and AI
The proliferation of Internet job sites and the increasing incorporation of AI to screen candidates and do mundane administrative work has made it easier for companies to advertise openings and find applicants on their own.
Growth of Flexible Workforces
Companies are placing increased value on the ability to quickly adjust to market conditions.
Recent Developments
Jul 15, 2026 - Low Hiring Rates Keep Long-Term Unemployment Near Five-Year High
- Despite a seemingly strong US labor market, nearly 2 million Americans have remained unemployed for six months or longer, highlighting a growing divide between improving headline job numbers and the experience of many job seekers. The Labor Department reported that 27.3% of unemployed workers had been out of work for at least 27 weeks in June, near the highest share since late 2021 and up four percentage points from a year earlier. Economists say employers remain in a "low-hire, low-fire" mode, with hiring rates largely unchanged for the past two years despite steady job growth and a 4.2% unemployment rate. White-collar fields, including professional services, finance, information technology, and government, have been hit especially hard, leaving many experienced workers struggling to find new roles. Extended unemployment can erode skills, drain savings, reduce lifetime earnings, and increase pressure on workers to accept lower-paying jobs or change careers altogether.
- Remote work is emerging as another headwind for recent college graduates, with new research suggesting it may be reducing entry-level hiring even as concerns about AI dominate the conversation. A London School of Economics study of more than 400 million online job postings found entry-level hiring has fallen more than 14% since 2019, with companies that remained remote after the pandemic cutting junior recruiting the most. Researchers argue that remote work slows learning, mentoring, and skill development, making inexperienced workers a less attractive investment than seasoned employees. Many young professionals also report weaker networking opportunities, fewer chances to develop workplace social skills, and a greater sense of isolation, while some worry remote relationships make layoffs easier. At the same time, surveys from Gallup and Deloitte indicate Gen Z continues to value workplace flexibility, highlighting the tradeoff employers and young workers face between career development and remote-work benefits.
- US employers announced more than 97,000 job cuts in May, with the technology sector leading reductions for the month, according to a report from Challenger, Gray & Christmas. Tech companies accounted for 38,240 layoffs and have announced 123,655 job cuts so far in 2026, a 66% increase from the same period last year. AI was the top reason cited for layoffs for the third consecutive month, with AI-related restructuring now linked to 22% of all announced job cuts. Challenger said companies are acting on AI’s potential to automate work and boost productivity, particularly in the technology industry. Despite rising tech layoffs, overall US job cuts remain well below last year’s levels, down 43% through May after federal workforce reductions drove unusually high totals in 2025. Employers have also announced 80,470 planned hires this year, though hiring remains historically weak compared with pre-pandemic levels.
- Americans are growing increasingly pessimistic about the job market despite low unemployment and other select economic indicators, raising concerns that fear of layoffs and weak hiring could slow the broader economy. Consumer sentiment fell to a record low in April as workers worried about inflation, rising gas prices, tariff uncertainty, and high-profile layoffs at major companies including Nike and Meta. Surveys from the University of Michigan, New York Fed, and LinkedIn all show mounting anxiety over employment prospects, with 64% of Americans expecting unemployment to rise within a year - a level historically associated with recessions. Hiring has slowed sharply, leaving job seekers struggling to find work and fueling concerns among employed workers in industries such as technology that are grappling with AI-driven worker displacement. Economists warn the growing lack of workforce confidence could reduce consumer spending, delay business hiring, and become a signal of a further weakening labor market.
Industry Revenue
Employment Services
Industry Structure
Industry size & Structure
A typical employment services firm has about 255 employees and annual revenues of $18 million.
- The overall industry consists of about 30,745 firms with 7.9 million employees and generates around $556.1 billion in annual revenue.
- About 58% of firms have less than 10 employees.
- The top 4 firms account for over 25% of industry revenue. The largest employment services firms include Adecco, Kelly Services, Manpower, Spherion, and Kforce.
- Temp workers average 35 hours per week per the US Bureau of Labor Statistics.
- Services are provided to customers in all employment segments.
- With limited capital costs associated with start-up, there is little barrier to entry into this field.
Industry Forecast
Industry Forecast
Employment Services Industry Growth
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