Financial Transaction Processing NAICS 522320

Apr 25, 2025 - Industry Embraces AI Integration

• Financial transaction processing industry employment decreased 3% year over year in January 2025 as AI plays an increasingly larger role to play in the industry and displacing some workers. Research from International Data Processing predicts that the financial services industry will spend $632 billion by 2028, of which financial transaction processing will account for 20%. Fraud detection has emerged as the primary benefit of AI. Mastercard asserts that last year it used AI to protect about 125 billion payment transactions, a scale that wasn’t previously possible. Automation is also a key benefit of AI with industry players able to simplify tedious accounting and compliance tasks and speed up transaction processing. J.P. Morgan predicts AI’s next application will be embedded finance, which is the inclusion of payment systems into non-financial apps and services.
• Social media company X announced in late January 2025 that it had signed a partnership with Visa for the credit card giant to be the main financial partner for X Money, its coming payment platform. It is part of X’s quest to become an “everything” app and compete with the likes of CashApp and Venmo in not only business transactions but peer-to-peer payments as well. Visa is keen on expanding its digital services with a particular focus on payments to influencers, content creators and marketplaces. A survey of social marketplaces from Visa showed that two out of three merchants wait too long for payment and it negatively impacts growth. Payment systems have been available across social media apps for years, but the X Money service is the first time such a technology is built directly into a social platform.

• Digital wallet penetration among Americans is approaching 90%, according to professional services firm McKinsey. A majority of Americans now use their digital wallets more frequently than traditional payment methods, according to Forbes. The most widely used digital wallet is PayPal, used by 40% of digital wallet holders, followed by Apple Pay at 28%, and Venmo at 22%. Apple Pay is the preferred choice among consumers who use their digital wallet for purchases five or more times a month, while those who use their wallet just once a month tend to favor Venmo and Cash App Pay.
• About 51% of US consumers use Peer-to-Peer (P2P) apps to send money, according to financial transaction processing news site PYMNTS. P2P payment has been dominated by FinTech players like Venmo and Zelle, but consumers are increasingly expecting their primary financial institutions to offer P2P capabilities, according to PYMNTS. The appeal is clear: convenience, speed, and the added security of dealing with a trusted financial partner. Banks that fail to provide P2P services risk losing customers to FinTech disruptors, according to PYMNTS.