Full-Service Restaurants NAICS 722511

        Full-Service Restaurants

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Purchase Report

Industry Summary

The 224,700 full-service restaurants in the US provide food services to patrons who order and are served by waitstaff while seated and pay after eating, a practice known as “table service.” Firms may also offer catering services, food and beverage for off-premise consumption, and non-theatrical entertainment. The full-service restaurant industry includes chains, franchises, and independent operators.

Uneven Demand

Customer traffic at full-service restaurant can vary by day of the week and time of day.

High Turnover

Full-service restaurant operations are labor intensive, and the quality of service is highly dependent on staff.


Recent Developments

Nov 14, 2025 - Mandatory Gratuities Ineligible for Tax Break
  • As a result of “no tax on tips” becoming law, many restaurants may need to rethink service fees on large groups, CNBC reports. That’s because mandatory gratuities, typically the 15% to 20% that restaurants often impose on parties of six people or more, aren’t eligible for the tax deduction under President Trump’s new law because tips must be voluntary to qualify. The exclusion is a sore point for many full-service restaurants. Research from the National Restaurant Association shows that 54% of full-service operators, including 67% of fine-dining operators, say their restaurants sometimes add a service charge or automatic gratuity to customer checks. Among this group, 12% add the service charge or automatic gratuity to all checks, while 88% only add it to parties that exceed a specific number of people (typically six or more) or to banquets, private events or catering events.
  • Restaurant operators increasingly are turning to social media channels to evaluate and purchase technology, according to Belle Communication’s 2026 Evolving State of Foodservice report. The report, which gathered input from a panel of industry experts, Food Network chefs, and award-winning operators, found that rather than relying solely on distributor recommendations or sales reps, busy restaurant operators are increasingly researching tools via Instagram posts, chef endorsements, peer reviews, and online content first. Moreover, food service buyers now consult 8-9 sources before engaging a vendor, nearly twice what they did just a few years ago. Decision-making is becoming more fragmented, faster and self-led, so independent operators and chains alike must be proactive in sourcing tech, vetting solutions via digital channels, and prioritizing brands that demonstrate peer-based validation and ease-of-integration. Like other consumers, restaurant operators are researching products online before consulting vendors and relying on fellow chefs and peers for product advice.
  • A coalition led by the Restaurant Law Center, along with the National Fisheries Institute and various seafood suppliers, is suing the National Oceanic and Atmospheric Administration (NOAA) over a new import ban tied to the Marine Mammal Protection Act (MMPA). The rule, slated to begin January 1, 2026, would ban imports from certain fisheries critical to the US restaurant supply chain. The coalition argues NOAA implemented the ban hastily, without adequately assessing the economic consequences to more than one million restaurants, especially seafood-focused ones. Because US fisheries can’t match the volume or variety of imports, restaurants risk menu cuts, price hikes, contract disputes, and even closures. The suit, filed in the US Court of International Trade, asks the court to void the ban and force NOAA to reconsider in a way that balances conservation goals with industry realities.
  • Taking a page from the limited-service restaurant playbook, full-service restaurants are offering lower-priced menu items and small portions to boost traffic in a challenging environment, Restaurant Dive reports. Full-service Asian chain P.F. Chang’s, which has seen traffic decline this year, launched a new nationwide menu in September featuring $8.99 cocktails, half-sized appetizers, and a choice between medium or traditional entree sizes, according to a company press release. Chang’s is the latest full-service casual chain to focus on value, joining Olive Garden, Chili’s, and IHOP, which have all expanded their menus to include lower-price entrees and smaller portions. In September, Olive Garden announced it’s testing various entrees in smaller portions at reduced prices, while IHOP made its $6 value menu available daily. Chili’s value proposition, including menu items like 3 for Me, has helped drive record-breaking sales and traffic the past few quarters, according to Restaurant Dive.

Industry Revenue

Full-Service Restaurants


Industry Structure

Industry size & Structure

The average full-service restaurant operates out of a single location, employs about 24 workers, and generates nearly $2 million annually.

    • The full-service restaurant industry consists of about 224,700 firms that employ about $5.4 million workers and generate about $424.4 billion annually.
    • The industry is highly fragmented; the top 50 companies account for 15% of industry revenue.
    • The full-service restaurant industry includes chains, franchises, and independent operators. The largest chains include Olive Garden, Buffalo Wild Wings, and Chili’s. The largest franchises include Denny’s, IHOP, and Applebee’s. Larger firms may operate both company-owned and franchised locations.

                              Industry Forecast

                              Industry Forecast
                              Full-Service Restaurants Industry Growth
                              Source: Vertical IQ and Inforum

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