Janitorial Services NAICS 561720

        Janitorial Services

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Industry Summary

The 63,000 janitorial service providers in the US clean building interiors, windows, and the interiors of transportation equipment, such as aircrafts. Specialized services include disaster recovery, medical cleaning, and mold clean up. Some companies provide outdoor services, such as snow removal and lawn maintenance. Non-residential customers, such as those in institutional, office, and commercial buildings, account for 80% of industry revenue.

Immigration Laws

Most janitorial jobs do not require workers with English-speaking skills, and tend to attract both legal and undocumented immigrants.

Green Cleaning

Growing concern with the environment and sustainability issues has led to increased demand for the use of eco-friendly cleaning products and methods.


Recent Developments

May 20, 2026 - Cleaning Businesses Post Steady Q1 Growth
  • The cleaning segment remained one of the steadiest-performing areas of the home services economy in Q1 2026, supported by recurring demand and improving customer bookings, according to Jobber’s Home Service Economic Report. Cleaning businesses posted year-over-year median revenue growth every month during the quarter, with February revenue rising 13% from a year earlier. New work scheduled declined nearly 5% in January but returned to positive growth in both February and March, signaling recovering customer demand beyond recurring service contracts. Average invoice sizes also increased 5% year over year in January and March, reflecting modest pricing power and stable demand. Compared with more volatile segments such as contracting and construction, the cleaning category benefited from lower seasonality and more recurring revenue streams, helping operators maintain consistent performance despite inflation pressures, weaker consumer confidence, and a cautious housing market.
  • Home sales and residential turnover, which support move-related demand for the janitorial industry, rose in April, according to recent data from the National Association of Realtors (NAR). Existing-home sales rose 0.2% to a seasonally adjusted annual rate of 4.02 million units. Housing turnover often generates demand for one-time and specialty cleaning because homes are commonly cleaned before new occupants move in. The NAR report also noted housing inventory increased to 1.47 million homes, representing a 4.4-month supply, signaling modest improvement in housing market activity. Even small increases in residential turnover can translate into additional move-in and move-out cleaning jobs. As housing sales gradually recover, janitorial companies may benefit from rising demand tied to property preparation and relocation activity.
  • The US janitorial industry is moving away from rigid cleaning schedules toward a more responsive, data-driven approach, according to a recent CleanLink report. Traditional methods can waste up to 30% of cleaning labor, often servicing low-use areas while missing high-traffic needs . New tools like sensors, AI, and automated equipment allow cleaning teams to focus on areas that actually need attention, improving efficiency and outcomes. This shift helps control labor costs, enhances cleanliness, and reduces complaints. As a result, janitorial providers are increasingly being viewed less as routine service vendors and more as strategic partners in managing safe, efficient facilities, per the report.
  • Demand trends in hand hygiene products are supporting steady growth opportunities for the US janitorial industry, particularly in commercial and institutional settings, according to a recent Kline & Company report. Approximately 70% of end users report increased use of antibacterial hand soap compared to pre-pandemic levels, reflecting sustained hygiene focus across sectors like healthcare, education, and foodservice . However, cost pressures are evident: 45% of users report stable usage but higher spending due to price increases, while 49% indicate both higher usage and higher costs, suggesting inflation-driven revenue growth. Technology adoption is also accelerating, with 74% of respondents either using or planning to implement IoT-enabled dispensers, supporting operational efficiency. Overall, the janitorial sector is benefiting from strong demand but must navigate rising costs and evolving customer expectations around efficiency and sustainability.

Industry Revenue

Janitorial Services


Industry Structure

Industry size & Structure

The average janitorial services provider operates out of a single location, employs about 17 workers, and generates $1.2 million annually.

    • The janitorial services industry consists of about 63,000 companies that employ over 1 million workers and generate about $73 billion annually.
    • The industry is highly fragmented; the top 50 firms account for 32% of industry sales.
    • The industry includes national and regional companies, franchises, and independent operators.
    • Large companies include divisions of ABM, Authority Brands (The Cleaning Authority), Neighborly (Molly Maid), and ServiceMaster (Merry Maids).
    • Non-residential customers, such as those in institutional, office, and commercial buildings, account for 80% of industry revenue.

                                Industry Forecast

                                Industry Forecast
                                Janitorial Services Industry Growth
                                Source: Vertical IQ and Inforum

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