Janitorial Services NAICS 561720

Oct 16, 2025 - Office Visits Rising in Chicago, San Francisco

• Recent data from Placer.ai’s Nationwide Office Building Index signals shifting demand for janitorial services across major US cities, according to a report in CleanLink. Since August 2024, Chicago and San Francisco have seen notable increases in tenant office visits, up 12% and 10%, respectively, well above the 2.9% average across 10 tracked cities. Boston also exceeded the average, indicating strong opportunities for commercial cleaning providers. In contrast, Houston, Dallas, Miami, and Washington, DC, reported modest year-over-year declines, with Washington seeing the largest drop at 3.9%. Los Angeles, New York, and Atlanta posted marginal gains. San Francisco’s surge is linked to AI sector growth and hiring momentum. For janitorial firms, the trends highlight where demand for services may be expanding or contracting, informing market prioritization and resource allocation strategies.
• Janitorial service providers may face shifts in client demand as consumer confidence and sentiment remain subdued, with inflation and employment concerns weighing heavily on spending behavior. In September 2025, the Consumer Confidence Index from the Conference Board fell to 94.2, with job optimism down (only 26.9% said jobs were “plentiful”) and inflation expectations high. Buying intentions dropped for cars and travel, while interest in homes and smartphones rose. Confidence declined across most age and income groups, especially among households earning $25,000–$35,000 and over $200,000. The consumer sentiment index held at 55 in October 2025 from the previous month, and was down 22% year-over-year, according to the University of Michigan Surveys of Consumers. Overall, the data signals cautious consumer sentiment, which could dampen spending heading into the holiday season.

• Cleaning services providers, including residential and commercial cleaning, carpet cleaning, junk removal, and similar services, saw growth in revenue and invoice size while jobs scheduled decreased in Q2 2025, according to the Home Service Economic Report released by Jobber. New cleaning work scheduled fell 1.7% in Q2, while revenue and average invoice size grew 8.1% and 3.5%, respectively, compared to a year ago. The revenue growth is attributable in part to solid execution and loyal customer bases, while the higher invoice size is driven by upselling premium or bundled cleaning packages. The report noted, "The segment continues to benefit from low seasonality and reliable recurring demand. Businesses that make scheduling easy, adopt digital payments, and communicate proactively tend to fare better on retention, helping them stay resilient despite softer new bookings." Digital payments were about 49% of total payments in Q2, up from 45% a year ago.
• According to the Precision Q1 2025 Cleaning and Hygiene Market Snapshot in ISSA, total portfolio sales were down 7% year over year and 4% quarter over quarter as nearly all categories and end-user segments declined. The categories of Janitorial Equipment, Dry Wipers, and Facial Tissue proved to be the exception with modest growth compared to Q4 2024. According to the report, “While not unexpected, the contraction is notable and signals a market that is still recalibrating in the wake of pandemic-era surges, price volatility, and shifting customer expectations.” The decline comes as organizations manage tighter budgets and inflationary fluctuations. One potential encouraging trend is that “high-traffic” end-users such as retail, hospitality, airports, entertainment, and travel may see growth as Gen Z’s spending power rises.