Janitorial Services NAICS 561720

        Janitorial Services

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Industry Summary

The 63,000 janitorial service providers in the US clean building interiors, windows, and the interiors of transportation equipment, such as aircrafts. Specialized services include disaster recovery, medical cleaning, and mold clean up. Some companies provide outdoor services, such as snow removal and lawn maintenance. Non-residential customers, such as those in institutional, office, and commercial buildings, account for 80% of industry revenue.

Immigration Laws

Most janitorial jobs do not require workers with English-speaking skills, and tend to attract both legal and undocumented immigrants.

Green Cleaning

Growing concern with the environment and sustainability issues has led to increased demand for the use of eco-friendly cleaning products and methods.


Recent Developments

Dec 27, 2025 - Faster Growth Expected
  • The US janitorial services industry is projected to grow at a CAGR of 5.3% between 2025 and 2029, faster than the overall economy’s growth, according to a forecast from Inforum and the Interindustry Economic Research Fund, Inc. The management and administrative services sector, which includes janitorial services, benefits from strong household spending and a growing business sector. High tariffs on consumer goods could shift spending toward services. Real disposable income is being limited by slowly rising employment and higher consumption prices, with a projected increase of real disposable income of 1.8% in 2025 and 1.6% in 2026. Remote working rose from 7.2% in January 2019 to 61.5% in May 2020 during the COVID-19 pandemic period, but remote working has faded post-shutdown. An average of 28% of workdays were spent at remote locations in mid-2025, which brings lower demand for personal and business needs related to commuting and working in corporate environments.
  • Consumer sentiment in December 2025 reflected a cautious economic environment for the US janitorial services industry. The University of Michigan Index rose 3.7% month over month to 52.9, though still 30% below December 2024, and 63% of consumers expect rising unemployment. Inflation expectations eased to 4.2% (1 year) and 3.2% (long run), but overall confidence remains subdued. The Conference Board Consumer Confidence Index declined to 89.1, with the Present Situation Index down 9.5 points and expectations holding at a recession associated 70.7. Consumers continue shifting spending toward essential, lower cost categories. For janitorial services, these trends suggest steady demand for essential cleaning, greater emphasis on cost efficient service models, and continued pressure on discretionary or premium facility services as businesses and households prioritize affordability and operational necessities.
  • A new nationwide study reveals that office cleanliness across the US is lagging, with the average workplace earning just a ‘D’ grade, according to CleanLink.com. Stratus Building Solutions’ November 2025 study highlights significant implications for the janitorial services industry. With a national average cleanliness score at just 341 out of 600 (a ‘D’ grade), demand for professional cleaning services remains strong. States with higher sanitation violations and fewer janitors per capita, such as Tennessee, North Carolina, and Mississippi, signal growth opportunities for service providers to fill critical gaps. Conversely, cleaner states like Nebraska and Colorado demonstrate the value of adequate staffing and regulatory compliance in maintaining workplace standards. Population density and air quality also play key roles, with coastal states struggling despite higher janitorial staffing rates. As offices repopulate in the post pandemic era, janitorial firms play an increasingly important role in supporting workplace health, safety, and productivity.
  • According to the Precision Q2 2025 Cleaning and Hygiene Market Snapshot in ISSA, total portfolio sales were down 4% year over year and were up 3% quarter over quarter as the industry showed modest signs of stabilization. All categories (including Janitorial Equipment, Dry Wipers, Can Liners, Bath Tissue, and Facial Tissue) were down in Q2 2025 year over year, with the exception of skin care products which had flat growth, while most product categories were up quarter over quarter. According to the report, from an end-user perspective, the office segment posted the only growth (+2%) compared to the same period last year. The report stated that while the increase was modest, it reflects ongoing return-to-office trends and renewed investment in facility hygiene.

Industry Revenue

Janitorial Services


Industry Structure

Industry size & Structure

The average janitorial services provider operates out of a single location, employs about 17 workers, and generates $1.2 million annually.

    • The janitorial services industry consists of about 63,000 companies that employ over 1 million workers and generate about $73 billion annually.
    • The industry is highly fragmented; the top 50 firms account for 32% of industry sales.
    • The industry includes national and regional companies, franchises, and independent operators.
    • Large companies include divisions of ABM, Authority Brands (The Cleaning Authority), Neighborly (Molly Maid), and ServiceMaster (Merry Maids).
    • Non-residential customers, such as those in institutional, office, and commercial buildings, account for 80% of industry revenue.

                                Industry Forecast

                                Industry Forecast
                                Janitorial Services Industry Growth
                                Source: Vertical IQ and Inforum

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