Janitorial Services NAICS 561720

Nov 18, 2025 - Office Cleanliness Scores Lag: Survey

• A new nationwide study reveals that office cleanliness across the US is lagging, with the average workplace earning just a ‘D’ grade, according to CleanLink.com. Stratus Building Solutions’ November 2025 study highlights significant implications for the janitorial services industry. With a national average cleanliness score at just 341 out of 600 (a ‘D’ grade), demand for professional cleaning services remains strong. States with higher sanitation violations and fewer janitors per capita, such as Tennessee, North Carolina, and Mississippi, signal growth opportunities for service providers to fill critical gaps. Conversely, cleaner states like Nebraska and Colorado demonstrate the value of adequate staffing and regulatory compliance in maintaining workplace standards. Population density and air quality also play key roles, with coastal states struggling despite higher janitorial staffing rates. As offices repopulate in the post pandemic era, janitorial firms play an increasingly important role in supporting workplace health, safety, and productivity.
• According to the Precision Q2 2025 Cleaning and Hygiene Market Snapshot in ISSA, total portfolio sales were down 4% year over year and were up 3% quarter over quarter as the industry showed modest signs of stabilization. All categories (including Janitorial Equipment, Dry Wipers, Can Liners, Bath Tissue, and Facial Tissue) were down in Q2 2025 year over year, with the exception of skin care products which had flat growth, while most product categories were up quarter over quarter. According to the report, from an end-user perspective, the office segment posted the only growth (+2%) compared to the same period last year. The report stated that while the increase was modest, it reflects ongoing return-to-office trends and renewed investment in facility hygiene.

• Recent data from Placer.ai’s Nationwide Office Building Index signals shifting demand for janitorial services across major US cities, according to a report in CleanLink. Since August 2024, Chicago and San Francisco have seen notable increases in tenant office visits, up 12% and 10%, respectively, well above the 2.9% average across 10 tracked cities. Boston also exceeded the average, indicating strong opportunities for commercial cleaning providers. In contrast, Houston, Dallas, Miami, and Washington, DC, reported modest year-over-year declines, with Washington seeing the largest drop at 3.9%. Los Angeles, New York, and Atlanta posted marginal gains. San Francisco’s surge is linked to AI sector growth and hiring momentum. For janitorial firms, the trends highlight where demand for services may be expanding or contracting, informing market prioritization and resource allocation strategies.
• Janitorial service providers may face weaker demand with softening consumer sentiment and confidence in November and October 2025, reflecting a growing weakness in discretionary spending. The University of Michigan’s Index of Consumer Sentiment dropped 6.2% month-over-month in November's preliminary results to 50.3, a 29.9% year-over-year decline. The Current Economic Conditions Index fell to 52.3, and the Expectations Index to 49, down 36.3% annually. Year-ahead inflation expectations rose to 4.7%, while long-run expectations declined to 3.6%, with increased uncertainty across both horizons. Meanwhile, the Conference Board’s Consumer Confidence Index edged down to 94.6 from 95.6 in October, as improved current conditions (Present Situation Index up to 129.3) were offset by weaker short-term expectations (Expectations Index down to 71.5). Inflation expectations rose to 5.9%, and over half of consumers anticipated higher interest rates.