Pet Care Services NAICS 812910

        Pet Care Services

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Purchase Report

Industry Summary

The 23,700 pet care services firms in the US provide pet boarding, grooming, sitting, and training, but exclude veterinary services. Firms may specialize in a particular area, such as pet waste removal or dog walking, or offer a range of services. The industry consists primarily of franchises and independent operators. Some large veterinary services chains and pet supply retailers also offer pet care services.

Competition From Alternative Providers

Pet care service providers face competition from a variety of sources, including veterinarians, pet supply retailers, and providers closer to home.

Pet Industry Projected To Grow

Improved economic conditions and the ongoing “humanization” of pets are expected to drive growth in the pet industry, which includes pet care services.


Recent Developments

Aug 25, 2025 - Pet-Friendly Accommodations on the Rise
  • According to a report in Travel and Tour World, pet-friendly accommodations are becoming a new travel trend in the US and many other countries. The report noted that the US, the UK, Ireland, France, Germany, Australia, and Canada are spearheading the movement, equipping hotels with the amenities to give pets and their owners a good experience. Adding pet-friendly rooms can increase bookings and boost overall tourism. Hotels and vacation rental owners may charge pet owners a fee and/or a pet deposit for the convenience. Customers tend to be loyal to hotels that offer pet-friendly stays. Some US hotels offer special services for pets like grooming, doggy pools, and even concierge services. Pet care providers may need to partner with hotels to attract vacationing customers and their pets for services, to take advantage of a new potential group of customers.
  • Consumer prices for pet care services increased by 6.3% in July 2025 compared to a year ago and were up 1% compared to the previous month, according to the Consumer Price Index data from the US Bureau of Labor Statistics (BLS). Employment by pet care services fell 0.6% in June 2025 compared to a year ago, per the BLS. In the past decade, employment by pet care services rose 98%, faster than the 13.2% growth in overall private employment, reflecting the growth in pet ownership during the period. Average wages for nonsupervisory employees at pet services increased 9% in June 2025, reaching $22.02 per hour.
  • Indicators measuring the collective mood of US consumers show mixed signals, with consumer confidence levels slightly up and consumer sentiment falling. Consumer confidence levels, an indicator of discretionary expenditures, improved in July 2025, month over month, rising by 2 points, according to the Consumer Confidence Index. Consumer confidence levels have stabilized since May but remain lower than last year’s, according to The Conference Board, which publishes the monthly index. July’s gain can be attributed to consumers over 35 years old and shared across all income groups, except the lowest income group earning below $15K. In addition, the consumer sentiment index from the University of Michigan dropped in August 2025 for the first time in four months. The index fell to 58.6 in preliminary August data from 61.7 in July. Year-ahead inflation expectation results were higher monthly, as consumers convey lingering anxiety about prices amid tariff impacts. The index serves as a predictor of consumer spending as it indicates consumers’ perception of their financial prospects and the broader economy.
  • Dog owners are increasingly incorporating their dogs into their daily routines, with a growing number of owners bringing their dogs on errands, to work, and on trips, according to the 2025 Dog & Cat Report conducted by the American Pet Products Association (APPA). Nearly three-quarters of dog owners said they traveled with their dog by plane in 2024 compared to 68% in 2023. More than half of dog owners took their dogs with them on foot for daily errands, up 6% from 2023. Dogs are also visiting their owner’s workplaces, with 49% saying they are very or somewhat likely to bring their pet to the office if permitted. Cat ownership grew 23% in 2024, with 49 million households reporting owning a cat compared to 40 million in 2023. Demand for pet care services may decline if dogs are incorporated into travel plans, lessening the need for pet sitting and walking services.

Industry Revenue

Pet Care Services


Industry Structure

Industry size & Structure

The average pet care services provider operates out of a single location, employs fewer than 8 workers, and generates $421,000 annually.

    • The pet care services industry consists of 23,700 firms that employ 191,000 workers and generate $10 billion annually.
    • The industry is highly fragmented; the top 50 companies account for less than 9% of industry revenue.
    • Some large veterinary services chains and pet supply retailers offer pet care services.
    • The industry consists primarily of franchises and independent operators.
    • Camp Bow Wow (owned by Mars), Fetch! Pet Care, and All American Pet Resorts are large pet care services franchises. Large pet retailer PetSmart also offers pet grooming, training, day care, and boarding.

                              Industry Forecast

                              Industry Forecast
                              Pet Care Services Industry Growth
                              Source: Vertical IQ and Inforum

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