Residential Brokers & Property Managers NAICS 531311, 531210

        Residential Brokers & Property Managers

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Purchase Report

Industry Summary

The 94,000 residential real estate and property management firms in the US work with owners to find buyers for property for sale, lessees for property for rent, and to maintain and manage rental property. Over 60% of industry revenues come from the sale of residential property, and the remainder comes from property management services.

Fewer Qualified Buyers

Mortgage lenders adopted stricter lending practices in the wake of the 2008 financial crisis, making it more difficult, especially for first time home buyers, to qualify for new loans.

Greater Internet Marketing

Residential real estate brokers and property managers are increasing their use of both the internet and multiple listing services (MLS) to advertise available properties to prospective buyers and renters.


Recent Developments

Nov 20, 2025 - Renters Hold Advantage in Apartment Market
  • U.S. renters are benefiting from a tenant-friendly market, with slowing rent growth, generous concessions, and record leasing incentives, according to The Wall Street Journal. A surge in apartment construction, delayed by supply-chain issues, has led to a glut of new units, especially in Sunbelt and Mountain West. National average rent fell 0.3% in September, the steepest drop for that month in over 15 years, according to data firm CoStar. Young renters face job market challenges, with unemployment for ages 20 to 24 at 9.2%, prompting many to delay moving out or seek roommates. Landlords are offering months of free rent, gift cards and other perks to fill vacancies. Some analysts now expect rent growth to remain subdued through 2027, as more units come online and demand softens.
  • Multifamily developer confidence improved in the third quarter of 2025 but remained in negative territory, according to the National Association of Home Builders’ (NAHB) latest Multifamily Market Survey. The Multifamily Production Index (MPI) rose six points in Q3 2025 to 46 compared to the third quarter of 2024. The Multifamily Occupancy Index (MOI) decreased by one point to 74 over the same period. An MPI or MOI reading of 50 or more indicates that multifamily production or occupancy, respectively, is growing. While the MPI index indicates weakness in the multifamily construction market, the softness is mostly concentrated in mid-to-high-rise and condominium development, while developers of low-rise and subsidized rental properties are more optimistic.
  • The National Association of Realtors 2025 Profile of Home Buyers and Sellers reveals a sharp decline in first-time buyers, now just 21% of buyers, with a record-high median age of 40. This shift signals challenges for residential brokerages, as the lack of affordability delays homeownership and reduces lifetime transaction volume. Buyers with equity dominate the market, making larger down payments and all-cash offers. Homeowners are staying in their homes a median 11 years, limiting inventory turnover. Despite these headwinds, agent usage remains strong, with 88% of buyers and 91% of sellers relying on brokers. The data underscores the need for policy reforms to boost housing supply, unlock inventory, and restore access to homeownership. Brokerages must adapt to fewer entry-level transactions, older clients, and a market increasingly shaped by equity-rich repeat buyers.
  • Atlanta has become the center of a nationwide surge in rental-application fraud, driven by high rents, social media tips, and a glut of luxury apartments, according to The Wall Street Journal. Influencers promote fake application packages with fraudulent documents, helping renters bypass income and credit checks. Nationally, rental fraud rose 40% last year, according to a survey by the National Multifamily Housing Council. The problem stems from a mismatch between luxury supply and affordable housing, worsened by slowed population growth and shrinking low-cost inventory. Fraudulent tenants can damage units, inflate prices, and disrupt communities. Legal action is rare, as it is difficult to collect damages from a tenant who cannot pay rent. Landlords increasingly rely on fraud-detection software to combat sophisticated schemes powered by AI.

Industry Revenue

Residential Brokers & Property Managers


Industry Structure

Industry size & Structure

The typical residential broker and property manager employs 3-12 workers and generates about $1 million in annual revenue.

    • There are about 94,000 firms in the US with $128 billion in annual revenue and about 1.1 million employees.
    • The industry is highly fragmented with the 50 largest firms totaling 20-32% of industry revenue.
    • The largest firms include Century 21, Re/Max Realtors, and Coldwell Banker.
    • The majority of industry employees are property managers and real estate agents. The remainder are office/administrative support and management.

                              Industry Forecast

                              Industry Forecast
                              Residential Brokers & Property Managers Industry Growth
                              Source: Vertical IQ and Inforum

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