US Professional and Technical Services Sector NAICS 54

Apr 9, 2026 - AI Could Reshape More Than Half of US Jobs

• AI will reshape 50%-55% of US jobs over the next three years, according to Boston Consulting Group (BCG), fundamentally changing what workers do even when their positions survive. Over a five-year horizon, 10%-15% of jobs could be eliminated entirely. BCG examined tasks and government labor data associated with 1,500 occupations and found the effects will vary significantly by industry. Software engineering demand may actually increase as AI drives down costs and clears massive project backlogs, while call center jobs face widespread elimination since lower costs won't generate proportionally more customer interactions. Jobs requiring physical presence or interpersonal skills (plumbers, therapists, and similar roles) will see little disruption. Rather than defaulting to layoffs, experts urge businesses to invest in re-skilling workers and redeploying them to areas less exposed to automation. New job categories will likely emerge from the AI era, though what they might look like remains unclear.
• A new MetLife report finds that while 83% of HR decision-makers say AI helps employees work faster and 80% say it has become part of everyday tasks, 67% report it is also creating friction and mistrust between employers and employees. Workers' concerns include ethical and safety risks like bias and misinformation (61%), fear of job obsolescence (59%), and feeling pressure to compete with AI directly (24%). MetLife's head of US group benefits cited worry about job losses and the need to adapt as key drivers of workplace tension. Experts say alleviating these concerns requires not just technology deployment, but also change management and workforce upskilling. A separate BetterUp/Stanford study adds further complexity, finding that 53% of workers admit to submitting "workslop" - low-quality, AI-generated content - while 40% reported receiving such content in the previous month, further undermining collaboration and trust.

• US job growth is increasingly carried almost entirely by healthcare, highlighting a labor market that is expanding unevenly. Nearly all of the 130,000 jobs added in January 2026 came from healthcare or healthcare-related roles, while sectors such as finance, information, retail, transportation and government shed workers, and gains in construction and manufacturing were comparatively modest. Economists say healthcare has quietly propped up US employment for more than a year as other industries retrenched, reflecting strong demand from an aging population and the sector’s relative insulation from automation and economic downturns. That stability has helped keep overall job growth positive even as large parts of the economy stall, though some warn that relying so heavily on a single industry carries risks if hiring slows or policy shifts take effect. For now, healthcare’s broad geographic footprint and steady demand are acting as a key stabilizer in a cooling US labor market.
• The US job market is in a “deep freeze,” with hiring at unusually low levels despite unemployment remaining relatively modest, making it harder for job seekers to find work. Employers hired just 5.3 million workers in December 2025, pushing the hires rate well below pre-pandemic norms, even as layoffs remain limited and job growth slowed to its weakest pace outside a recession since 2003. The slowdown reflects a mix of factors, including uncertainty over tariffs, high interest rates that squeeze smaller firms, lingering overstaffing in tech, and fewer workers quitting their jobs, which reduces the need for replacement hiring and reinforces weak labor movement. Immigration restrictions and an aging population have further shrunk the pool of available workers and dampened demand. AI may also be weighing on hiring at the margins - particularly for younger workers - even if economists say it has yet to significantly move the overall labor market.